Moore Chrysler Jeep - Service Center

Great 1st experience! A few days ago, 12/29/18, our battery went dead while the instrument panel went crazy as everything completely died. I looked up the nearer Chrysler A few days ago, 12/29/18, our battery went dead while the instrument panel went crazy as everything completely died. I looked up the nearer Chrysler dealership/service centers, checked ratings, chose Moore Chrysler-Jeep, called and spoke to Aaron. He gave me good advice how to get the rear hood released to get a new battery. We had to call AAA anyway. Our 2014 Chrysler 300C got jumped and then the throttle icon started blinking. Our AAA driver said he'd call in a flatbed. I called Moore Chrysler - Jeep and the lady who answered asked me to do a writeup and to have the driver drop it all into Moore's night envelope. The next morning Aaron called, I faxed him our receipt showing the new battery I paid for 7 months ago. Aaron calls a few hours later telling me my car is ready with a new battery and took care of a recall item I was aware of. What, ready, same day on a Friday just after Christmas and just before New Year's? And, at no cost! Do I recommend Moore's Chrysler-Jeep? Yes! With all great customer service, they are highly thought of and they've made me an ongoing customer. Also, a high five for getting their shuttle to bring me to pick up my car even though I was a little ways out from their regular shuttle area. Their driver was a pleasure, very nice person. More

Unsatisfactory Took 3 days to determine the problem ... Did not even do a test just replaced the battery and did not even check to note that it was under warranty Took 3 days to determine the problem ... Did not even do a test just replaced the battery and did not even check to note that it was under warranty More

Quick service All ways a great pleasure to do business with employees are courteous kind and quick service . From sales to service it is always a great experienc All ways a great pleasure to do business with employees are courteous kind and quick service . From sales to service it is always a great experience. I highly recommend anyone to go there. More

Excellent Jake is the best service manager in the world. I will always use him. Moore Jeep is very good business. Every time I recieved guick courteous service Jake is the best service manager in the world. I will always use him. Moore Jeep is very good business. Every time I recieved guick courteous service. More

Rude service and wasted my time The service associates were more interested in seeing who could jump higher and touch the bay door than help customers. I had an 8am appointment and a The service associates were more interested in seeing who could jump higher and touch the bay door than help customers. I had an 8am appointment and at 4pm received a call stating they had forgot to call the warranty department and they had closed and to pick up my car. Appalling service and I would go as far to recommend everyone avoid this place More

Tire repair Quick service. Thorough and polite. Fixed and I was out the door!! Jake is the best service guy in town!!!!! He takes care of all our vehicles and is Quick service. Thorough and polite. Fixed and I was out the door!! Jake is the best service guy in town!!!!! He takes care of all our vehicles and is the most knowledgeable associate we have encountered. More

oil change service I called this oil change "service" on purpose. Moore Jeep really does a thorough maintenance procedure above and beyond simply changing your oil and I called this oil change "service" on purpose. Moore Jeep really does a thorough maintenance procedure above and beyond simply changing your oil and filter. Their comprehensive inspection provides peace of mind thqt your vehicle is ready for anything! Always courteous, knowledgeable and professional, I have been most impressed with all of the service staff wgenever I take my wrangler in for service.....thank you More

Service on our Jeep Aaron was one of the best service advisors I’ve ever dealt with. He’s personable and ensures our best interest is in mind. He took the time to thoroug Aaron was one of the best service advisors I’ve ever dealt with. He’s personable and ensures our best interest is in mind. He took the time to thoroughly explain everything. Thanks for everything, Aaron! More

Excellent I brought my wife's Jeep Cherokee in because the check engine light came on. Travis Reagan has been my service advice for a few years. He is always p I brought my wife's Jeep Cherokee in because the check engine light came on. Travis Reagan has been my service advice for a few years. He is always professional, prompt and explains things in detail. This time, he explained what needed to be done right of way, got me a rental, and kept in contact with me several times explaining what needed to be done. In short, in less than a full day, my car was fixed and covered completely under warranty. Travis is always a pleasure to work with and if it was not for him, I would be taking my car elsewhere. More

Awesome. I’m new to the area and I was very pleased with the service I received. I will definitely return for my regularly scheduled maintenance. a friendly I’m new to the area and I was very pleased with the service I received. I will definitely return for my regularly scheduled maintenance. a friendly welcoming experience. Thank you. Lauren. More