Moore Chrysler Jeep - Service Center

Stop/Start not working do to battery charging. New batteries was the cure. Separate issue regarding Stop/Start feature: Since I've owned the vehicle, the dashboard service required for the Stop/ New batteries was the cure. Separate issue regarding Stop/Start feature: Since I've owned the vehicle, the dashboard service required for the Stop/Start feature light is on when I start the vehicle. I've had it checked multiple times at several dealerships with no cause found. A year or so ago, I discovered if I simply restart the vehicle the service required immediately light goes away and the Stop/Start feature works as designed. It's hard to believe that there is no fix for this problem! More

The Best Of The Best Your service advisor Jake is one of the best customer service representatives we have ever met! Outstanding customer care, follow through and genuine Your service advisor Jake is one of the best customer service representatives we have ever met! Outstanding customer care, follow through and genuine concern for getting the job done right! We are truly impressed with how he handled a very difficult problem for us. Also Maria in the auto renting/loaner office is a jewel. She took great care with us and helped smooth out the “bumps” in what was originally a very stressful day. Moore has once again proven that their staff really cares about their customers. Thank you! More

Kyle took care of me I was specific about my needs and my service representative Kyle took care of me. I left my car with him for 2 weeks while I took care of my ailing mo I was specific about my needs and my service representative Kyle took care of me. I left my car with him for 2 weeks while I took care of my ailing mother out of state, and he kept me apprised of everything along the way. I'm pleased with my service!!! More

Always first class service Mike Harrington is a class act. He makes service a pleasure. He more than deserves an award and increase in wages. He is a distinctive asset to an Mike Harrington is a class act. He makes service a pleasure. He more than deserves an award and increase in wages. He is a distinctive asset to and for Moore auto More

Not happy at alll Poor customer service It took too long and the rep was not helpful after 4 days in the shop. We requested oil change, tire rotation, repair of infot Poor customer service It took too long and the rep was not helpful after 4 days in the shop. We requested oil change, tire rotation, repair of infotainment system, repair of body damage from as parking lot experience. What we got was oil change and tire rotation and no help at all on the other 2 issues. I am very happy with the vehicle but totally disappointed with the customer service experience. I am actively looking for another service center. More

I always appreciate this Service Team My 2011 Jeep Grand Cherokee was called in for another recall. The Service team, led by my advisor, Mike Harrington, always greets me as a valued cust My 2011 Jeep Grand Cherokee was called in for another recall. The Service team, led by my advisor, Mike Harrington, always greets me as a valued customer. The recall was corrected quickly, and I was advised of another service issue they found: a leaking water pump. This find was timely, as I will be hosting visiting family and using this vehicle to tour around the Valley. A breakdown would have been disastrous! More

Good Service From out of State and needed an oil change. Contacted Moore Chrysler and they got me in quickly. Service tech - Kyle - was efficient and did a grea From out of State and needed an oil change. Contacted Moore Chrysler and they got me in quickly. Service tech - Kyle - was efficient and did a great job. More

Quick and straight to the point I had Mike Harrington as my advisor. He did not try and sell me any unnecessary services. He was quick and straight to the point. Also, a few of the g I had Mike Harrington as my advisor. He did not try and sell me any unnecessary services. He was quick and straight to the point. Also, a few of the guys from service were very helpful and polite during pick up, making sure I was taken care of right away. Thanks More

Job Well Done Highly professional service. Thorough and timely completed. Explained everything and accurate estimate on how much it cost and the time it was going Highly professional service. Thorough and timely completed. Explained everything and accurate estimate on how much it cost and the time it was going to take to get the job done. EXCELLENT!! Thanks for the continued efforts. More

Vehicle service This dealership gives great customer service and I am always greeted quickly and professionally, I would highly recommend them to anyone! My service a This dealership gives great customer service and I am always greeted quickly and professionally, I would highly recommend them to anyone! My service advisor ((Aaron Angel/6641) is a true customer service professional. More