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Moore Chrysler Jeep

Peoria, AZ

4.6
1,946 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 1,946 reviews

June 25, 2020

Knowledgeable service. Pleasant atmosphere. The service department was easy to get an appointment. Everyone was wearing masks. They took the time to discuss all my options. More

by karen73
Recommend Dealer
Yes
Employees Worked With
Justin Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sand, Troy Miller
Jul 08, 2020 -

Moore Chrysler Jeep responded

Thank you for taking the time to review your experience here at our facility. We appreciate your review

June 25, 2020

I went in to try and switch my car out since the one they sold was horrible. And still haven’t gotten a call. My car can give out on me anytime and I barely had it for a month. I’m paying for a car that does More

by Monse Ayala
Recommend Dealer
No
Employees Worked With
Mathew, Steve Sand, Brian Davis
Jun 26, 2020 -

Moore Chrysler Jeep responded

Monse, I regret to learn about your disappointment regarding the vehicle you purchased and our level of communication. Please know that we take your concerns very seriously and would appreciate the chance to address them with you directly. Please reach out to me at your own convenience. Thank you. Best, Amanda Kautman Customer Experience Manager 623-972-2300 amandak@mooreauto.com

June 25, 2020

I haven’t got my down payment back been a month already every time I called to finance they don’t answer left a message to call back they never do More

by reyestwo1
Recommend Dealer
No
Employees Worked With
Jay Johnson, Troy Miller, Randy Dominguez
Jun 26, 2020 -

Moore Chrysler Jeep responded

Hello, I am concerned to learn about your dissatisfaction regarding your down payment. Please reach out to me directly so that we can address this in a timely manner. I look forward to connecting with you. Best, Amanda Kautman Customer Experience Manager 623-972-2300 amandak@mooreauto.com

June 22, 2020

It was a good experience We purchased a 2020 Chrysler Pacifica. Rick was great to work with. He was very knowledgeable about the Chrysler Pacifica. We purchased the extende More

by S&T
Recommend Dealer
Yes
Employees Worked With
Rick Watson, Pete Saenz
Jul 08, 2020 -

Moore Chrysler Jeep responded

Thank you for taking the time to review your experience here at our facility. We appreciate your review

June 17, 2020

We worked with Wally Illsley on our purchase of a new Jeep Cherokee and it was a great experience as always with Moore Chrysler. Wally was very attentive and listen to what I was looking for and he picke More

by j_hardacker
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Wally Illsley
Jul 08, 2020 -

Moore Chrysler Jeep responded

Thank you for taking the time to review your experience here at our facility. We appreciate your review

June 17, 2020

Good purchase experience, and reliable service department I've bought one vehicle here, and had two more serviced here over the years. Service has always been reliable and reasonable. My sales experience wa More

by CA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tellez, Randy Dominguez
Jun 18, 2020 -

Moore Chrysler Jeep responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that your sales experience went well, I am concerned to learn that you were disappointed with the finance experience. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​Best, ​Amanda Kautman Customer Experience Manager 623-972-2300 amandak@mooreauto.com

June 16, 2020

Awesome experience, from sales to finance. The staff was friendly and knowledgeable. They took into consideration what we wanted and didn’t try to sell us on something we didn’t want. More

by erin.bayne.e
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lewandowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sand
Jun 16, 2020 -

Moore Chrysler Jeep responded

Erin, thank you for taking the time to mention Sue, Steve L, and Steve S! We greatly appreciate it, and we'd love to assist you again in the future.

June 16, 2020

Salesman Chris Wesley would be the reason I'd go back to purchase another vehicle. Polite, attentive and very down to earth. Good sales man More

by negrete1277
Recommend Dealer
Yes
Employees Worked With
Chris Wesley, Chris Griffith
Jun 17, 2020 -

Moore Chrysler Jeep responded

Thank you for the terrific review! Chris is always happy to help.

June 15, 2020

Great Customer service Matthew Rios customer service is superior. buying a car can be very stressfull, but the experince with this dealer (Moore Jeep) was quick and easy. More

by RODRIGUEZ6618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rios
Jun 15, 2020 -

Moore Chrysler Jeep responded

Rod, thank you for taking the time to share your quick and easy experience with Matthew! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

June 15, 2020

I wandered around for quite awhile before anyone asked if I was being helped, but once a salesman began working with me, he was very helpful, patient and professional. More

by celardo
Recommend Dealer
Yes
Employees Worked With
Matthew Rios
Jun 16, 2020 -

Moore Chrysler Jeep responded

Thank you for taking the time to leave us a great review! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

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