Moore Chrysler Jeep

Sue Robbins was great to work with on the purchase of my new Jeep Grand Cherokee. I rate her performance at a 10! I highly recommend her and this dealership. This is the second vehicle I have purchased from new Jeep Grand Cherokee. I rate her performance at a 10! I highly recommend her and this dealership. This is the second vehicle I have purchased from this location. More

I Love Moore Chrysler Jeep. They have always treated me very well, whether sales, parts, or service. I came back to buy my second Jeep specifically from this dealership. They have always treated me very well, whether sales, parts, or service. I came back to buy my second Jeep specifically from this dealership. More

The process with Moore and AAA was very simple and easy to deal with. It worked out well. to deal with. It worked out well. More

This is the second car I have purchased from Moore Chrysler Jeep and both experiences were great. No hassling, great deals, very patient and the guy in finance has a great personality and very quick w Chrysler Jeep and both experiences were great. No hassling, great deals, very patient and the guy in finance has a great personality and very quick with good detail. Would recommend this dealership to anyone looking for the most headache free car buying experience. I drive 2 hours one way to go to the specific dealership. More

Greatest dealer I have dealt with ever in my lifetime . i will recommend them to my friends i will recommend them to my friends More

Everyone was very professional, friendly and helpful. We are very happy with our new Jeep thanks to everyone at Moore. We are very happy with our new Jeep thanks to everyone at Moore. More

Everyone that I had contact with during my car shopping experience was awesome. Very patient and friendly. experience was awesome. Very patient and friendly. More

I had a great experience working with this dealership. They were all very helpful and knowledgeable. They were all very helpful and knowledgeable. More

dated 3/8/2024 - Over the past three weeks, Moore has had my Grand Cherokee for about seven days to diagnose and fix a vibration problem that happens at around 1500-2000 RPM. The first three days spent there my Grand Cherokee for about seven days to diagnose and fix a vibration problem that happens at around 1500-2000 RPM. The first three days spent there, the diagnosis came back that the fuel system had excessive carbon and needed to be cleaned. It was stated that that would fix the problem. It cost $450 and did not fix the issue. They also tried to sell me on a spark plug change and brake fluid flush for over $1,000. The spark plugs would have been 25,000 miles to early and the owners manual schedule says nothing about flushing the brake system. I declined those services and I'm glad I did. A few days later I went back and took the service writer, Joel, for a ride and demonstrated the vibration. He agreed there was a problem. The car went back this week and the diagnosis was bad motor mounts. My extended warranty would pay for it with $100 deductible. After four days in the shop, I was told that the replacement motor mounts did not fix it, but that the shop would take care of the deductible. So now I'm out $350 for the fuel system service that did not fix the issue. I told the service writer I wanted my $350 credited and then spoke with Jake the service manager. He said he was sorry Joel told me the fuel system service would fix the vibration. He said they would not credit me because it is "recommended in Arizona" to clean the fuel system because of the local gas. The owners manual schedule says nothing about cleaning the fuel system ever. So now I'm out $350 for a service that did not fix the problem and Moore won't do anything about it. Needless to say, I am quite angry and have lost any trust I once had with this service department. Watch out for the upsells for services you probably don't need. More