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Moore Chrysler Jeep
Peoria, AZ
1,962 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,962 reviews
December 23, 2020
When we brought our 2018 Rubicon in for service I ask Jake if he could find out what our Rubicon trade-in value would be. Jake set it up for me talk speak with Matthew Rios in sales. Matt was very prof Jake if he could find out what our Rubicon trade-in value would be. Jake set it up for me talk speak with Matthew Rios in sales. Matt was very professional! He took me in a golf cart to see what Jeep Wranglers they had in stock. Then at his office we narrowed down to a 2021 Wrangler Unlimited Willys. Moore gave me a great trade-in value for my Rubicon and Matt was able to get me a lower price on the Willys Jeep. The Moore dealership made all parts of the transaction go smoothly. I really appreciate Matt’s attitude and his attention to details! Thanks! Randy Thompson More
by mcdeleven
Verified CustomerEmployees Worked With
Matthew Rios, Evan Robin
December 21, 2020
Collectively I can say that I've never had a better experience buying a vehicle in my life. From top to bottom their staff is extremely nice, knowledgeable and accommodating to our situation/needs. Ran experience buying a vehicle in my life. From top to bottom their staff is extremely nice, knowledgeable and accommodating to our situation/needs. Randy specifically bent over backwards working numbers to get us where we needed to be and genuinely made it painless. This is a First Responder friendly dealership and take pride in that fact. I highly recommend them to anyone looking for an easy, pleasant car buying experience. Thanks again, Moore's! More
by Jeremiah Johnson
December 21, 2020
Such a easy process, Wally was the BEST! Highly recommended! I was in and out quickly. Everyone was so friendly and helpful. The car I purchased was well below BB. recommended! I was in and out quickly. Everyone was so friendly and helpful. The car I purchased was well below BB. More
by azfrmrs
Employees Worked With
Steve Sand, Wally Illsley
December 21, 2020
Genuinely attentive and very caring to my timing, needs, and how I wanted to engage with the Dealership. Additionally, Steve Sand was fair and straight forward. Spencer Fredlund filled-in marvelously when and how I wanted to engage with the Dealership. Additionally, Steve Sand was fair and straight forward. Spencer Fredlund filled-in marvelously when Steve was not on duty. Early on in the process during outeach for lead followup, all those contacts were helpful, but never pushy. I am left with a sense that everyone at the dealership has a high sense of ownership and accountability to doing right by and for the customer, the best way they can. I hope my future car needs lead me to their brand because I am not hopeful I will have the same amazing experience anywhere else. More
by bca
Employees Worked With
Other Employees :
Miranda, Steve Sand, Fred Flores, ANDREA CLINE, Andrea Cline
December 18, 2020
Salesman not only provides no follow up call, he doesn’t return calls or emails. Finance doesn’t provide all the necessary paperwork, hiding that fact by tossing an envelope filled with jumbled up papers, return calls or emails. Finance doesn’t provide all the necessary paperwork, hiding that fact by tossing an envelope filled with jumbled up papers, including some duplicates. When asked to send out the missing paperwork, they say they will but don’t. Now I’ll have to go to the dealership in person. Good thing I love my new Jeep otherwise the entire experience would have miserable. There will be no follow up business or service visits from me, and I do not recommend this dealership at all. More
by mickeyk823
Employees Worked With
Chris Wesley, Evan Robin
December 18, 2020
Brian was awesome! Great to work with and very easy to get a deal done. Thanks to the whole team and to Brian, we love our new Jeep! get a deal done. Thanks to the whole team and to Brian, we love our new Jeep! More
by gradsphoto
December 18, 2020
Sue Robbins was great, however the sales manager Randy was disrespectful and unprofessional. Giving a potential customer an ultimatum as well as trying to back out of an agreed upon price simply when aske was disrespectful and unprofessional. Giving a potential customer an ultimatum as well as trying to back out of an agreed upon price simply when asked about a competitors price was surprising. I have 2 cars over 100k miles and 2 kids driving or about to drive. The long term implications of my future business was not considered. I will not buy another vehicle from this dealership. More
by jrsjr796
December 17, 2020
Had a few issues and have been ignored. Car was dirty, no walkthrough and told it had android auto but it doesnt. Plus waited in lobby for 30 minutes to even see the car because salesman prejudged me and wa walkthrough and told it had android auto but it doesnt. Plus waited in lobby for 30 minutes to even see the car because salesman prejudged me and wanted to pawn me off on a newbie..and once deal was done i waited another 45 minutes due to lack of communication with salesman and finance dept. Plus phone was dead and not 1 employee would help me find a charger. I found one on my own. More
by DYLANFDC
Employees Worked With
Steve Sand, George Tellez
December 16, 2020
Our salesperson Wally was great. He went above and beyond to explain how the special features worked. It was nice being able to make an appointment. beyond to explain how the special features worked. It was nice being able to make an appointment. More
by R.pickel
Employees Worked With
Wally Illsley
December 16, 2020
I came in looking for a car in my 5k budget. The GM helped me get to my price and we got a very good deal and a nice used Ford. helped me get to my price and we got a very good deal and a nice used Ford. More
by Rayshobe
