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Moore Chrysler Jeep
Peoria, AZ
1,962 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,962 reviews
March 01, 2021
Sue and Steve were great however the Detail Dept forgot to install my floor mats, didn't fully clean the car and didn't replace (3) of my valve stem caps after auribf up the tires. to install my floor mats, didn't fully clean the car and didn't replace (3) of my valve stem caps after auribf up the tires. More
by akarashredder
Verified Customer
February 28, 2021
Love my car but finance and experience was horrible. Would have given a zero if was an option. Finance guy was unprepared even though we were prequalified thru desert financial and sales person gave h Would have given a zero if was an option. Finance guy was unprepared even though we were prequalified thru desert financial and sales person gave him all information. He originally did the loan thru your financing at a higher interest rate. If you want more details give me a call More
by Terienglerth
Employees Worked With
Troy Miller, Randy Dominguez
February 27, 2021
This is a very decent, professional dealership. I go here for routine maintenance, and I've also purchased a car here. Everyone I've worked with has been kind and helped me with everything I needed. for routine maintenance, and I've also purchased a car here. Everyone I've worked with has been kind and helped me with everything I needed. More
by ASINGLECLOVEOFGARLIC
February 24, 2021
Fred was quick,friendly and assured me that I had made the right choice without taking up my day. I would highly recommend this dealership. the right choice without taking up my day. I would highly recommend this dealership. More
by alfia.williams
Employees Worked With
Steve Sand, Evan Robin, Fred Flores
February 24, 2021
Fred was professional and friendly; I would highly recommend this dealership. The transaction was handled very efficiently and was quite pleasant. The vehicle was well prepped. recommend this dealership. The transaction was handled very efficiently and was quite pleasant. The vehicle was well prepped. More
by vailsfox
Employees Worked With
Steve Sand, Evan Robin, Fred Flores
February 23, 2021
Great company, no push just hones Sales Person and Finance Managers, Rick Watson and Pete Saenz! I would buy from them again, no sweat. Godspeed Finance Managers, Rick Watson and Pete Saenz! I would buy from them again, no sweat. Godspeed More
by companato
Employees Worked With
Rick Watson, Pete Saenz, Randy Dominguez
February 23, 2021
The service here was great! Chris helped me out with buying a car and was very helpful with everything. Would recommend this place to anyone! buying a car and was very helpful with everything. Would recommend this place to anyone! More
by bwynkoop2
Employees Worked With
Chris Wesley, George Tellez, Randy Dominguez
February 23, 2021
Roy was a great guy. Liked him alot. Everything was going good, untill we needed a repair on our new vehicle; Took it down saturday guy told me he set me up tuesday for repair. Showed up tuesday and there wa good, untill we needed a repair on our new vehicle; Took it down saturday guy told me he set me up tuesday for repair. Showed up tuesday and there was no appointment or notes about the repair. So we set it up for this thursday 2/25/21. See how it goes More
by HVAC.QT.STYLE
Employees Worked With
Roy Morris, Evan Robin
February 23, 2021
Moore has been servicing my Jeep since 2018 and Travis has been my writer with no problems, until now. On 10/23/20 I brought it in for an engine light warning. Travis ran the diagnostic and said needed has been my writer with no problems, until now. On 10/23/20 I brought it in for an engine light warning. Travis ran the diagnostic and said needed more time to evaluate the info. I told while he had it to do an oil change and filter. Travis called me later and said there was an 9 page printout of all the things that COULD BE WRONG and I could pick up the next day. They sent me a shuttle and I was informed that the engine light was reset and the oil change was done. I was charged $76.19, but not charged the the analysis. On 10/26/20 the engine light came on and I brought it back. Travis stated his tech 446 would have to check out possible causes and I would have to leave it again. Travis called me 2 days later and said it needed a tune up (plugs). He stated it would cost approximately $450 and they would need it for 2 more days, total 4 days and 3 days from the first date! This cost $488.88. Took it home and 11/20/20 engine light returned and took it back in and had it for 3 days. On 11/23 Travis called and said his techs 446 and 18 said the only way to fix it was to install a long block engine for $5 to 7,000. I said there is no way I'm going to pay that after just. paying $488 for a tune-up!! Travis stated that his techs believed that cooling system had overheated and caused the block and/or the heads to crack. I told Travis to get it put back in running condition and I picked it up. When I got it home I went on line and read about the cooling system and decided to change the antifreeze. I flushed out the system with 6 gals of distilled water and added GOAT antifreeze, as per owners manual. Total cost for the flush was LESS than $50! It has been running perfect since picking it up!! I spent the last dollar I will spend at Moore Jeep. When a person that you trusted betrays you, you have to cut ties! More
by rinkmelody
Employees Worked With
Travis Reagan
February 22, 2021
They were all very courteous, very helpful. They worked really fast on getting everything done that needed to be done. I am so very happy with how I was treated. Thank You so very much. really fast on getting everything done that needed to be done. I am so very happy with how I was treated. Thank You so very much. More
by williamwils6
Employees Worked With
Josh Flattes (Sales and Leasing) five stars to him too., Pete Saenz, Randy Dominguez
