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Moore Chrysler Jeep
Peoria, AZ
1,946 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,946 reviews
February 23, 2021
The service here was great! Chris helped me out with buying a car and was very helpful with everything. Would recommend this place to anyone! buying a car and was very helpful with everything. Would recommend this place to anyone! More
by bwynkoop2
Verified CustomerEmployees Worked With
Chris Wesley, George Tellez, Randy Dominguez
February 23, 2021
Roy was a great guy. Liked him alot. Everything was going good, untill we needed a repair on our new vehicle; Took it down saturday guy told me he set me up tuesday for repair. Showed up tuesday and there wa good, untill we needed a repair on our new vehicle; Took it down saturday guy told me he set me up tuesday for repair. Showed up tuesday and there was no appointment or notes about the repair. So we set it up for this thursday 2/25/21. See how it goes More
by HVAC.QT.STYLE
Employees Worked With
Roy Morris, Evan Robin
February 23, 2021
Moore has been servicing my Jeep since 2018 and Travis has been my writer with no problems, until now. On 10/23/20 I brought it in for an engine light warning. Travis ran the diagnostic and said needed has been my writer with no problems, until now. On 10/23/20 I brought it in for an engine light warning. Travis ran the diagnostic and said needed more time to evaluate the info. I told while he had it to do an oil change and filter. Travis called me later and said there was an 9 page printout of all the things that COULD BE WRONG and I could pick up the next day. They sent me a shuttle and I was informed that the engine light was reset and the oil change was done. I was charged $76.19, but not charged the the analysis. On 10/26/20 the engine light came on and I brought it back. Travis stated his tech 446 would have to check out possible causes and I would have to leave it again. Travis called me 2 days later and said it needed a tune up (plugs). He stated it would cost approximately $450 and they would need it for 2 more days, total 4 days and 3 days from the first date! This cost $488.88. Took it home and 11/20/20 engine light returned and took it back in and had it for 3 days. On 11/23 Travis called and said his techs 446 and 18 said the only way to fix it was to install a long block engine for $5 to 7,000. I said there is no way I'm going to pay that after just. paying $488 for a tune-up!! Travis stated that his techs believed that cooling system had overheated and caused the block and/or the heads to crack. I told Travis to get it put back in running condition and I picked it up. When I got it home I went on line and read about the cooling system and decided to change the antifreeze. I flushed out the system with 6 gals of distilled water and added GOAT antifreeze, as per owners manual. Total cost for the flush was LESS than $50! It has been running perfect since picking it up!! I spent the last dollar I will spend at Moore Jeep. When a person that you trusted betrays you, you have to cut ties! More
by rinkmelody
Employees Worked With
Travis Reagan
February 22, 2021
Very helpful staff. Ann, Evan and Josh were great. I was happy to deal with all. Easy to get help and get information on the different cars I looked at. happy to deal with all. Easy to get help and get information on the different cars I looked at. More
by doximom24
February 22, 2021
They were all very courteous, very helpful. They worked really fast on getting everything done that needed to be done. I am so very happy with how I was treated. Thank You so very much. really fast on getting everything done that needed to be done. I am so very happy with how I was treated. Thank You so very much. More
by williamwils6
Employees Worked With
Josh Flattes (Sales and Leasing) five stars to him too., Pete Saenz, Randy Dominguez
February 21, 2021
Proceed with caution as they will try to pull a fast one on you with financing to make some $$ on the backside with the lender. Already had financing approved and clearly told them that I was using my fina on you with financing to make some $$ on the backside with the lender. Already had financing approved and clearly told them that I was using my financing and yet they told me it was a requirement to pull my credit (even if you were paying cash they said??) which I told them there was no need to. We agreed on a price and then they pulled my credit and was going to submit the application to the same lender I already had approval from. When I asked Spencer why and was it so they could make $$ on the backside his response was “yes and what’s wrong with that and it wouldn’t ding my credit as it was only an inquiry.” NOT the point Spencer!!! I ended up leaving and later received a call from Steve who wanted to know what it would take to save the deal. He became very defensive when I questioned the integrity of his staff. They lost a $64k sale on a vehicle that isn’t even on the lot yet! More
by Mel Peru
February 19, 2021
Had a contract in hand and your used sales manager sold the car at auction before I could come finalize it. Great work! I will make be sure to share via social media. the car at auction before I could come finalize it. Great work! I will make be sure to share via social media. More
by Mike
Employees Worked With
Steve Sand, George Tellez
February 19, 2021
I worked with Allen yesterday and I truly appreciate his hard work ethic he went above and beyond to ensure that I was able to walk out of the dealership that day with the vehicle I came to look at and at t hard work ethic he went above and beyond to ensure that I was able to walk out of the dealership that day with the vehicle I came to look at and at the price I was able to pay; after several attempts he was able to get the deal locked in and everyone went home happy he even helpers me with insurance so again thank you all at Moore Chrysler and Jeep it was a pleasure doing business with you all! More
by LTWORKS121616
Employees Worked With
Allen , George Tellez
February 16, 2021
Nice vehicle love the Jeep. Not happy with finance. Just wouldn’t take the time to explain things. Rushed through and numbers didn’t add up. Speedy and sleezy... the car way! wouldn’t take the time to explain things. Rushed through and numbers didn’t add up. Speedy and sleezy... the car way! More
by coltonk
Employees Worked With
Brandon Falconi, Steve Sand, Evan Robin
February 16, 2021
Felt really comfortable buying a car here. Was not rushed, or hustled into buying something I didn’t want. Left the lot with a beautiful gladiator. rushed, or hustled into buying something I didn’t want. Left the lot with a beautiful gladiator. More
by Dsbar342
