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Moore Chrysler Jeep

Peoria, AZ

4.6
1,962 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 1,962 reviews

April 30, 2021

Sue and Chris we're polite friendly and very professional and made the car buying process less stressful and easy.I would recommend this dealership and shop there again. More

by dlag6209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sand, Chris Wesley, George Tellez
May 01, 2021 -

Moore Chrysler Jeep responded

Hi there, At Moore Chrysler Jeep Fiat we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Sue and Chris were able to create this environment for you. We deeply appreciate your recommendation. Thank you for choosing Moore Chrysler Jeep Fiat and we hope to continue to assist with all of your future automotive needs.

April 29, 2021

Matthew did an excellent job from the moment we stepped in. Thank you for getting what I wanted in the SUV and providing excellent customer service More

by rtodechine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rios
May 28, 2021 -

Moore Chrysler Jeep responded

Thank you for taking the time to leave a review!

April 29, 2021

I have been waiting for 3 weeks for a windshield to be installed and keep getting the runaround. Someone has dropped the ball and I’m getting poor customer service. More

by 5109john
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Wesley, Troy Miller, Randy Dominguez
Apr 30, 2021 -

Moore Chrysler Jeep responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your windshield installation and our level of communication. Please feel free to send me your preferred contact information and we will reach out to you as soon as possible. Your time is important to us and we look forward to connecting with you. Best, Martha Aynes Customer Experience Manager 623-972-6004 martha@mooreauto.com

May 15, 2021 -

5109john responded

It has been a month now and still no windshield and no one has even contacted me to tell me what is happening.

April 29, 2021

Terrific salesperson, Kody!!! The experience was "no pressure", very friendly. We went home with a brand new 2021 Cherokee Latitude Plus and LOVE IT!! We would highly recommend Kody, George in Finance More

by cabona1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Christensen 10 STARS!!, George Tellez
May 28, 2021 -

Moore Chrysler Jeep responded

Thank you for taking the time to leave a review!

May 29, 2021 -

cabona1 responded

You are most welcome!

April 28, 2021

Our sales agent was the best! Chris was effective and fast with our sale. I would recommend calling Chris Wesley for all your car needs. More

by jmanrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wesley, Troy Miller, Randy Dominguez
May 28, 2021 -

Moore Chrysler Jeep responded

Thank you for taking the time to leave a review!

April 27, 2021

Great experience, they made car shopping easy. Fast and friendly people. Nice selection. we love the car. I do not have much else to say More

by staceyrooney26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ajiboye, George Tellez, Randy Dominguez
Apr 28, 2021 -

Moore Chrysler Jeep responded

Hi Stacey, At Moore Chrysler Jeep Fiat we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear about your recent visit. Thank you for choosing Moore Chrysler Jeep Fiat and we hope to continue to assist with all your future automotive needs.

April 26, 2021

It took 5 1/2 hours to complete the purchase , way too long ! Not a lot of information given on car operations and functions ! Didn’t know there wasn’t a spare tire , found antenna and floor mats under ba More

by bandit112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Morris, Pete Saenz
Apr 27, 2021 -

Moore Chrysler Jeep responded

Thank you for sharing your thoughts about your experience with our Sales Department purchasing your new vehicle. I would like to review your feedback for us and address anything I can. Would you mind contacting me directly about this when you have a moment in your day? Martha Aynes Customer Experience Manager 623-972-6004 martha@mooreauto.com

Apr 27, 2021 -

bandit112 responded

It was a long day , fortunately for Moore automotive there were 4 car sales done around the same time, and we were the ones that waited the longest . Roy was great at keeping us informed , he kept having issues emailing me the Sirius app or whatever he was trying to do with it , again probably not his fault . But the issues with not knowing what the heck was under the back deck , antenna, floor mats , and something that replaces a spare tire should have been addressed . I haven’t got a clue how to use that “spare tire” thigamajig , he did pair my phone and explained the radio stuff !

April 22, 2021

Loved Matthew and Josh they helped me. Made the process fast smooth and to the point. Would highly recommend this dealership. Loved it! Awesome job! More

by Angelique Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew and Josh, Pete Saenz
Apr 23, 2021 -

Moore Chrysler Jeep responded

Hi Angelique, We thank you profusely for your five star review of Moore Chrysler Jeep Fiat. We are delighted to hear that Matthew and Josh were able to assist you. We are also very happy to hear you recommend our dealership. We hope that we can continue to help with all of your automotive needs.

April 22, 2021

We bought a Grand Cherokee and had a Terrific experience. We priced at a few different places and found the beat price here. We also had a great costumer service experience here and will come back again. More

by jbay2812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wesley, Pete Saenz
Apr 23, 2021 -

Moore Chrysler Jeep responded

Hi there, We thank you greatly for your five star review of Moore Chrysler Jeep Fiat. It is always nice to hear that our customers have had a terrific experience with us and as such we thank you for communicating this with us. We look forward to seeing you in the future for any of your automotive needs.

April 21, 2021

The service and care for us in buying our new car has been 5 stars. It just fell short with the tech problems on the cars monitoring system when our car was not setup properly and had to go back to the d More

by EDDY.EDENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Dominguez, Aaron Angel
Apr 22, 2021 -

Moore Chrysler Jeep responded

Thank you for sharing your feedback with us, Eddy! We are so happy to learn that Sue was able to turn your experience with us into a five-star one. If there is anything else that Moore Chrysler Jeep Fiat can do for you, don't hesitate to let us know.

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