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Moore Chrysler Jeep

Peoria, AZ

4.6
1,946 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 1,946 reviews

April 26, 2021

It took 5 1/2 hours to complete the purchase , way too long ! Not a lot of information given on car operations and functions ! Didn’t know there wasn’t a spare tire , found antenna and floor mats under ba More

by bandit112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Morris, Pete Saenz
Apr 27, 2021 -

Moore Chrysler Jeep responded

Thank you for sharing your thoughts about your experience with our Sales Department purchasing your new vehicle. I would like to review your feedback for us and address anything I can. Would you mind contacting me directly about this when you have a moment in your day? Martha Aynes Customer Experience Manager 623-972-6004 martha@mooreauto.com

Apr 27, 2021 -

bandit112 responded

It was a long day , fortunately for Moore automotive there were 4 car sales done around the same time, and we were the ones that waited the longest . Roy was great at keeping us informed , he kept having issues emailing me the Sirius app or whatever he was trying to do with it , again probably not his fault . But the issues with not knowing what the heck was under the back deck , antenna, floor mats , and something that replaces a spare tire should have been addressed . I haven’t got a clue how to use that “spare tire” thigamajig , he did pair my phone and explained the radio stuff !

April 22, 2021

Loved Matthew and Josh they helped me. Made the process fast smooth and to the point. Would highly recommend this dealership. Loved it! Awesome job! More

by Angelique Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew and Josh, Pete Saenz
Apr 23, 2021 -

Moore Chrysler Jeep responded

Hi Angelique, We thank you profusely for your five star review of Moore Chrysler Jeep Fiat. We are delighted to hear that Matthew and Josh were able to assist you. We are also very happy to hear you recommend our dealership. We hope that we can continue to help with all of your automotive needs.

April 22, 2021

We bought a Grand Cherokee and had a Terrific experience. We priced at a few different places and found the beat price here. We also had a great costumer service experience here and will come back again. More

by jbay2812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wesley, Pete Saenz
Apr 23, 2021 -

Moore Chrysler Jeep responded

Hi there, We thank you greatly for your five star review of Moore Chrysler Jeep Fiat. It is always nice to hear that our customers have had a terrific experience with us and as such we thank you for communicating this with us. We look forward to seeing you in the future for any of your automotive needs.

April 21, 2021

The service and care for us in buying our new car has been 5 stars. It just fell short with the tech problems on the cars monitoring system when our car was not setup properly and had to go back to the d More

by EDDY.EDENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Angel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Dominguez
Apr 22, 2021 -

Moore Chrysler Jeep responded

Thank you for sharing your feedback with us, Eddy! We are so happy to learn that Sue was able to turn your experience with us into a five-star one. If there is anything else that Moore Chrysler Jeep Fiat can do for you, don't hesitate to let us know.

April 20, 2021

Brian is a great salesman, very helpful and straightforward. I will be back to see him for my next Jeep. Also everyone at the dealership was great too ... More

by KENDLE.BERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Brian Davis
Apr 21, 2021 -

Moore Chrysler Jeep responded

Hi there, thank you for the five-star review for Brian! We're glad to hear you received great service. If there is anything else we can help you with, please let us know. Congratulations on your new vehicle!

April 20, 2021

The process was smooth and we were in and out within 2 hours. Cody was great and made the experience enjoyable. I would definitely recommend. More

by karmarbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Miller
Apr 21, 2021 -

Moore Chrysler Jeep responded

Hi there, thanks for the great feedback! It's wonderful to know Cody has made your experience with us enjoyable. We appreciate your business and welcome you back anytime you need help.

April 15, 2021

I worked with the same salesman I did 7 years ago, and a new to sales gentleman. When something didn’t add up for the bank they were able to make it right. More

by ERIN.POST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am terrible with names “new guy”, Wally Illsley
Apr 17, 2021 -

Moore Chrysler Jeep responded

Thank you for taking the time to share your nice feedback for our team at Moore Chrysler Jeep Fiat, Erin. If there is anything else we can be of assistance with, please do not hesitate to reach out. We look forward to having you here again next time.

April 13, 2021

The group worked hard to make sure we had all the info we needed and that we were satisfied. Pleasant and comfortable surroundings. Nice doing but with them. More

by azjoeb
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wesley, Pete Saenz, Eva Revious
Apr 13, 2021 -

Moore Chrysler Jeep responded

Your kind words are what we love to hear. I am glad we were able to make your visit a pleasant one.

April 13, 2021

Brian Davis made the experience painless and relatively quick. He was pleasant to work with. I would go back for another car from him. I wish I could remember the name of the employee that checked me out a More

by N Hunyady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Brian Davis, George Tellez
Apr 13, 2021 -

Moore Chrysler Jeep responded

I am happy to hear that you had such a positive experience with Brian. I will make sure to pass along your kind words. :)

April 10, 2021

Loved this place everyone was fantastic. Will be a customer for life.I can’t say enough good about how I was treated greatly appreciated More

by davidjjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rios, Steve Sand, Jay Johnson, Troy Miller
Apr 11, 2021 -

Moore Chrysler Jeep responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

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