Moore Chrysler Jeep

We had a great experience! Thank you for all your help! We are so happy with our purchase and know that this new car will serve our growing family for years to come! We are so happy with our purchase and know that this new car will serve our growing family for years to come! More

Pleasant Review - thanks to Alan!!Oh my gosh, thank Pleasant Review - thanks to Alan!! Oh my gosh, thank goodness that these people delivered the BEST service, on a late Saturday afternoon, because m Pleasant Review - thanks to Alan!! Oh my gosh, thank goodness that these people delivered the BEST service, on a late Saturday afternoon, because my husband did something so ridiculous. We just bought a used PT Cruiser from a private party, and decided to do the Express Oil Change service at the last minute, while my husband was at Moore Chrysler on Bell Road picking up 3 parts that we needed from the Parts Department. Right now my husband has the guys working on the Express Oil Change (late in the day on Saturday) and when they advised him of needing an Air Filter (something we discussed before he left the house, and we said then that we would have them do both filters) my husband DECLINES the Air Filter because of the $40! So he goes to the Parts Department and buys it there. Who does that? LOL OMG First we had a plan, and he went off script. And why not just have Service do it? The parts we are buying at the Parts Department is to fix a problem that we can do the labor on ourselves (so that is significant savings on a mechanical part and labor) and the other are just 2 additional parts (gas cap / cabin filter) for ongoing upkeep of the car. But the Oil and Filter Change (especially this car where it seems prior people only changed it once every 3 years), please get the Service center to handle this need. So after being fussy with the Hubster on the phone about why he didn't have Service do the whole recommended Oil Change WITH the Air Filter, I asked him to go back to Service, and have them do the service with an Air Filter, and then to return the just purchased Air Filter to Parts. INSTEAD, OFF PLAN again, he takes the Air Filter out of the bag, and asks the gentleman in Service to install it. The Service person said he would, no problem. OMG, again! Is that like going to a restaurant and bringing your own desert? I don't know ... Now, I don't know if they are charging us labor on the 3 minutes of time this will take to install, but JUST FOR THE back and forth and having to deal with my husband (in and out of the Service Oil Change area) this many times, in the last hour of the day for that department, these people get 5 Gold Stars!! Oh my gosh, shaking my head. Husband just left, and he called me and said they didn't charge him for the install. Whaaat? So awesome! Thank you so much Alan, for your hospitality towards us! I promise we are usually not so disorganized and we both appreciate it so much. Some things yes, we can do ourselves. But some things, just let the people handle it while we are there. It's one less ankle biter to deal with. Thank you Service Department for being so nice, understanding, flexible, and helpful to my husband, and me. Really a way to show your support towards NEW clients visiting your dealership. Many thanks to Alan - he simply did the right thing! More

Cody was my salesman. Cody Provided me with the best customer service I’ve ever had I’ve ever had in a car buying experience. Cody Is down to Earth and very friendly treated me with the upmost respect. customer service I’ve ever had I’ve ever had in a car buying experience. Cody Is down to Earth and very friendly treated me with the upmost respect. Thank you so much Cody More

Brandon our salesman was terrific. No pressure sales. Good inventory to choose from. Would recommend them to others looking for a Jeep. Brandon did a good job walking through the knobs and buttons of ve Good inventory to choose from. Would recommend them to others looking for a Jeep. Brandon did a good job walking through the knobs and buttons of vehicle after purchase. More

If I could Give 20 stars I would. Jay was amazing never pushy, or aggressive. He was a amazing positive salesman. Would totally recommend him. pushy, or aggressive. He was a amazing positive salesman. Would totally recommend him. More

As we parked our car we were greeted by KODY C one of sales reps. Kody was very friendly and asked what could he do for us. Told him we are intersted in the Pacifica. To make long story short Kody did sales reps. Kody was very friendly and asked what could he do for us. Told him we are intersted in the Pacifica. To make long story short Kody did a wonderful job with every More

We were really pleased with the overall service. They were prompt, polite and helped us when we decided to go a different direction. We didn’t feel there was a lot of pressure to buy. Reason gave 4 inste were prompt, polite and helped us when we decided to go a different direction. We didn’t feel there was a lot of pressure to buy. Reason gave 4 instead of 5 stars is because after we workout out numbers at home and it made financial sense to go with a different car. We should have looked at all options. More

Very pleasant experience- no pressure. I had in mind what I wanted and Roy found the perfect car for me! Would definitely make the trip up from Tucson for next vehicle purchase. I wanted and Roy found the perfect car for me! Would definitely make the trip up from Tucson for next vehicle purchase. More

We found a chrysler pacifica on-line that we liked at Moore chrysler. Contracted them via email and they responded and kept in contact all the time until it became available. Everything went smoothly up Moore chrysler. Contracted them via email and they responded and kept in contact all the time until it became available. Everything went smoothly up until the time we purchased the vehicle. More

An awesome car buying experience. Josh and Troy were awesome. I have had bad experiences in the past but this one changed my outlook on car buying. Feels nice to buy with confidence. awesome. I have had bad experiences in the past but this one changed my outlook on car buying. Feels nice to buy with confidence. More