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Moore Chrysler Jeep

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,961 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 1,961 reviews

February 15, 2022

Roy was knowledgeable and made the experience painless. Lots of inventory compared to other dealerships. Got the car I wanted More

by shenriksen72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Morris, George Tellez
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Mar 08, 2022 -

Moore Chrysler Jeep responded

Thank you for taking time to leave us a review! We're glad you enjoyed our service!

February 12, 2022

Well organized, clean environment. Dealer was helpful and informative. Good customer service. Nice refreshment and waiting area. More

by ANGELINAGONZALEZ8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank
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Feb 12, 2022 -

Moore Chrysler Jeep responded

Hi there, It is nice that you found our team to be helpful and informative. Thank you for choosing Moore Chrysler Jeep Fiat and please let us know if we can be of any further assistance.

February 08, 2022

Brian Davis very pleasant and knowledgeable. No high pressure which was appreciated Will come back for second car More

by pete36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Brian Davis, Pete Saenz
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Feb 08, 2022 -

Moore Chrysler Jeep responded

We look forward to your next visit! Moore Chrysler Jeep Fiat is dedicated to your needs!

February 06, 2022

Bought a new vehicle over the weekend. I came in knowing what I was looking for, hoping to purchase, but prepared to walk away. I really had a good experience with an honest discussion about my options and More

by stephanie.wellsaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry “Hank” Jefferson, Henry Ajiboye
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Feb 06, 2022 -

Moore Chrysler Jeep responded

Congratulations on your new vehicle, Stephanie! We are happy to know that our team provided you with such an honest and smooth experience. Moore Chrysler Jeep Fiat welcomes you back for all of your automotive needs!

February 01, 2022

Had a great experience! No pressure almost like we were dealing with friends. Sue was amazing! More

by rhonda3503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, Randy Dominguez
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Feb 01, 2022 -

Moore Chrysler Jeep responded

Rhonda, we always take the best care of our customers here at Moore Chrysler Jeep Fiat. We truly thank you for taking the time to share your great review. We value your business.

January 25, 2022

Everything was upfront and no hidden fees, great to deal with car dealership that was honest from the start. More

by KTDESERTHILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Morris, George Tellez
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January 18, 2022

In this time it is difficult to find and acquire a new vehicle at MSRP, but Moore made buying our new 2022 Wagoneer a very easy process. Great customer service. More

by maml1704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Morris, George Tellez
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January 14, 2022

Fast and good service Fred have the time for help you and choose the best Jeep and explained all the extras you can get More

by Alanmphelps89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred , Steve Sand, George Tellez
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Jan 14, 2022 -

Alanmphelps89 responded

When you come to the dealership ask for Fred !!!!

January 12, 2022

Customer focusBuilds confidence in determining vehicle Customer focus Builds confidence in determining vehicle selection and best offer Friendly and respectful throughout the process from first inquiry t More

by Robert Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance rep that prepared final documents was excellent. , Steve Sand, Brian Davis
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Jan 12, 2022 -

Moore Chrysler Jeep responded

Hi, thank you for taking the time to leave a review for us at Moore Chrysler Jeep Fiat. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

Inquiring about a used vehicle Im out of state and hoped Inquiring about a used vehicle Im out of state and hoped he could provide info/assistance on transportation His tesponse was “ how you plan on doi More

by Hrvatskee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Dominguez
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Jan 12, 2022 -

Moore Chrysler Jeep responded

Hi, Thank you for bringing this to my attention. We take customer satisfaction very seriously and we would like to learn more about your experience with our team. Would you please reach out to me at your convenience? Best, Martha Aynes Customer Experience Manager 623-972-6004 martha@mooreauto.com

Jan 12, 2022 -

Hrvatskee responded

Thank you for your attention to this and hope it serves to make your dealership more responsive to customer needs rather than treating customers as a nuisance

Jan 12, 2022 -

Hrvatskee responded

I really just want to be able to buy this car But keep getting ignored

Jan 12, 2022 -

Moore Chrysler Jeep responded

We are so sorry to hear about your experience, that is not how we want any guest to feel. The Doc fee is an Arizona mandated fee unfortunately. Our Dealer Prep is any and all fixes that may have been required to ensure the vehicle is road safe and good to go for our guests but are more than happy to work with you on that! We deeply apologize for the miscommunication and appreciate you giving us a chance to earn your business!

Jan 12, 2022 -

Hrvatskee responded

Please email me privately on this Thanks

Jan 14, 2022 -

Hrvatskee responded

Dealership never made good on this Contacted Gm who never responded Actually went to the “ online express purchase” to initiate purchase Received confirmation of order for vehicle being processed Received email following day stating vehicle sold I will be filing formal complaints and reviews to any and all agencies/ parties in interest

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