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Moore Chrysler Jeep
Peoria, AZ
1,945 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,946 reviews
December 19, 2021
This was the most painless car buying experience we've had in the last 40 years. Fred was a joy to work with. Finance, too, was great. Everyone was laid back, patient and thoroughly answered all of our qu had in the last 40 years. Fred was a joy to work with. Finance, too, was great. Everyone was laid back, patient and thoroughly answered all of our questions. More
by ccc
Verified CustomerEmployees Worked With
Fred Flores, Steve Sand
December 17, 2021
The Service rep was pleasant and knowledgeable. He listened to my concerns and answered all of my questions. He kept me informed of the progress and the work was completed in a reasonable amount of ti listened to my concerns and answered all of my questions. He kept me informed of the progress and the work was completed in a reasonable amount of time. I was very disappointed that shuttle driver was unvaccinated and did not wear a mask. He talked on about his feelings toward the handling of the pandemic which I felt was inappropriate. I was also disappointed and surprised that my car had not been washed upon pick up. In my experience, this is a courtesy for the customer. More
by sandie
Employees Worked With
Brian Koritzer, Service Representative, Hugh, shuttle driver
December 16, 2021
I bought a used car, and being used I never expected it to be perfect, but after all the vehicles I looked at before and since my purchase, I feel that I got a good deal, and I was definitely treated right to be perfect, but after all the vehicles I looked at before and since my purchase, I feel that I got a good deal, and I was definitely treated right. More
by CRWENCLOFF
December 16, 2021
It was a great experience no pressure sales would recommend love my Jeep and the service department is great as well recommend love my Jeep and the service department is great as well More
by fariesm
December 15, 2021
There is a bit of history with the New order of our 2021 Jeep Gladiator .. First Moore Chrysler Jeep had NO responsibility with problem of our special order Gladiator .. the vehicle came from the factory wi Jeep Gladiator .. First Moore Chrysler Jeep had NO responsibility with problem of our special order Gladiator .. the vehicle came from the factory with faulty white paint .. the rear roof panel just behind the drivers side rear door had a tint of gray in the white paint .. Moore's Detail Dept. realized it right away and notified Steve Sand the Sales manager of the defect .. Mr Sand called me advised me of the issue and invited me down to the dealership to view and inspect the paint discrepancy .. Mr. Sand offered us three reasonable solutions .. 1: have that section of the roof repainted .. 2: order a factory painted roof section from Jeep and 3: [ after we learned that Jeep will not paint the roof section at the factory .. but instead would provide a primed section which would then have to be painted here ] and 4: We could refuse the Gladiator all together ... at this time I elected to wait for a new primed top to arrive from the factory .. Mr Sand reached out to us many times [at least 4] updating the status of the roof replacement until finally Jeep informed them that they could not confirm when and if a new roof section would be sent .. Mr Sand then had the roof section painted and offered a life time warranty on the new paint as an assurance to us that our satisfaction would be met... the section of the roof was painted to my expectations and I accepted the Gladiator .. I found Moore Chrysler Jeep to be very attentive to my concerns but was not patronizing .. I found Steve Sand to be very accommodating .. he worked closely with me .. and Never once pressured me towards one discission or another .. I think Mr Sand is a true asset to Moore Chrysler Jeep .. I would definitely purchase another vehicle from Moore Chrysler Jeep .. Glenn Shay More
by GPSHAY2769
December 12, 2021
Really liked Sue … very professional and friendly…. Price vehicle fairly and will to be available after sale for questions/assistance vehicle fairly and will to be available after sale for questions/assistance More
by walkerbd
December 11, 2021
I ordered a new vehicle in September that finally came in. the dealer was 100% above board on pricing, trade-ins and delivery. Wally the salesman provided great education. more than I could ever expect e in. the dealer was 100% above board on pricing, trade-ins and delivery. Wally the salesman provided great education. more than I could ever expect especially after having dealt with two other jeep dealers in The area! I had not had anywhere near that same experience! More
by alanward81
Employees Worked With
Steve Sand, Wally Illsley, George Tellez
December 09, 2021
Feels like family acts like familyThis is our 3rd car Feels like family acts like family This is our 3rd car from Moore After sale service is First Class! Feels like family acts like family This is our 3rd car from Moore After sale service is First Class! More
by RHEDLUND2
Employees Worked With
Allan in service Travis I will miss him, Steve Sand, Wally Illsley, Chris Wesley
