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Moore Chrysler Jeep

Peoria, AZ

4.6
1,945 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 1,945 reviews

January 18, 2022

In this time it is difficult to find and acquire a new vehicle at MSRP, but Moore made buying our new 2022 Wagoneer a very easy process. Great customer service. More

by maml1704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Morris, George Tellez
January 14, 2022

Fast and good service Fred have the time for help you and choose the best Jeep and explained all the extras you can get More

by Alanmphelps89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred , Steve Sand, George Tellez
Jan 14, 2022 -

Alanmphelps89 responded

When you come to the dealership ask for Fred !!!!

January 12, 2022

Customer focusBuilds confidence in determining vehicle Customer focus Builds confidence in determining vehicle selection and best offer Friendly and respectful throughout the process from first inquiry t More

by Robert Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance rep that prepared final documents was excellent. , Steve Sand, Brian Davis
Jan 12, 2022 -

Moore Chrysler Jeep responded

Hi, thank you for taking the time to leave a review for us at Moore Chrysler Jeep Fiat. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

Inquiring about a used vehicle Im out of state and hoped Inquiring about a used vehicle Im out of state and hoped he could provide info/assistance on transportation His tesponse was “ how you plan on doi More

by Hrvatskee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Dominguez
Jan 12, 2022 -

Moore Chrysler Jeep responded

Hi, Thank you for bringing this to my attention. We take customer satisfaction very seriously and we would like to learn more about your experience with our team. Would you please reach out to me at your convenience? Best, Martha Aynes Customer Experience Manager 623-972-6004 martha@mooreauto.com

Jan 12, 2022 -

Hrvatskee responded

Thank you for your attention to this and hope it serves to make your dealership more responsive to customer needs rather than treating customers as a nuisance

Jan 12, 2022 -

Hrvatskee responded

I really just want to be able to buy this car But keep getting ignored

Jan 12, 2022 -

Moore Chrysler Jeep responded

We are so sorry to hear about your experience, that is not how we want any guest to feel. The Doc fee is an Arizona mandated fee unfortunately. Our Dealer Prep is any and all fixes that may have been required to ensure the vehicle is road safe and good to go for our guests but are more than happy to work with you on that! We deeply apologize for the miscommunication and appreciate you giving us a chance to earn your business!

Jan 12, 2022 -

Hrvatskee responded

Please email me privately on this Thanks

Jan 14, 2022 -

Hrvatskee responded

Dealership never made good on this Contacted Gm who never responded Actually went to the “ online express purchase” to initiate purchase Received confirmation of order for vehicle being processed Received email following day stating vehicle sold I will be filing formal complaints and reviews to any and all agencies/ parties in interest

January 10, 2022

They made the process so easy. I was in and out within an hour. So happy with my new wrangler! More

by TRSAUSEDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Rick Watson
Jan 11, 2022 -

Moore Chrysler Jeep responded

Hello, It makes us happy that you encountered an easy and timely process whilst working with our team. We hope that you enjoy your Jeep Wrangler and thank you for choosing Moore Chrysler Jeep Fiat. Please know that we are always here should you need us.

January 07, 2022

We had a very quick and easy experience. Our salesman was knowledgeable and not pushy which made the whole dreaded car shopping thing very pleasant. More

by msc8705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Chris Wesley, George Tellez
Jan 07, 2022 -

Moore Chrysler Jeep responded

Thank you for taking the time to share your quick and easy car-buying experience with us! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future. Enjoy your new ride!

January 06, 2022

My son was interesting in buying his first car at 19. He went to this dealership and worked with Fred Flores and secured a deal on a 2014 Jeep Cherokee Trailhawk. It was advertised on their site at $15,995 More

by Djmrg
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Fred Flores
Jan 22, 2022 -

Moore Chrysler Jeep responded

Hello, We have received your review and a member of our team will be following up. Best, Martha Aynes Customer Experience Manager 623-972-6004 martha@mooreauto.com

December 24, 2021

We just stopped in to check a vehicle that we saw online with the options that we were interested in and were greeted by Rick Watson. Rick gave us the best buying experience that we ever had. We would def More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sand, Rick Watson
Jan 05, 2022 -

Moore Chrysler Jeep responded

Thank you so much for your review! We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience!

December 22, 2021

The experience went very smooth and quick. I've never bought a new auto before without the long waiting and negotiating. Great experience More

by Jafunkrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson, Randy Dominguez
December 19, 2021

This was the most painless car buying experience we've had in the last 40 years. Fred was a joy to work with. Finance, too, was great. Everyone was laid back, patient and thoroughly answered all of our qu More

by ccc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Flores, Steve Sand
Jan 05, 2022 -

Moore Chrysler Jeep responded

Thank you so much for your review! We are glad we could make your car buying experience something to remember.

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