Moore Chrysler Jeep

I wasn't planning to purchase a new car when I stopped in the dealership. I was pulling in to see if there was a service person available to deal with the transmission problems I was continuing to have with the dealership. I was pulling in to see if there was a service person available to deal with the transmission problems I was continuing to have with my 07 Compass. I ended up missing the service people by 10 minutes and was very frustrated when I went into the showroom. Sean didn't take my frustration or anger personally but instead actually went out of his way to try and help me with my problem. Upon hearing I didn't like the car at all, he helped me find a new car on the lot and traded in my other car while keeping my car payment very close to what it was previously. Evan was very easy to work with in terms of financing and went out of his way to explain everything and make the process as painless as possible. Coming from a person who doesn't like car dealerships, I can honestly say I would recommend this one to other people. More

I have always been leery of buying at car dealerships, and past experiences have proven that dealer transactions can be painful. I was originally in to gather information about Jeeps and determine if the and past experiences have proven that dealer transactions can be painful. I was originally in to gather information about Jeeps and determine if there was a way to obtain a Wrangler with in my price range. I met with Rick Watson and he was kind enough to give me all kinds of information and pricing on different used Jeeps, even though at the time it was obvious I was not going to be able to buy that day. Later I found a PT Cruiser on their website which was priced with in my range and I went back to Rick to test drive the vehicle. He was very helpful and courteous. When it came time to finalize the deal Rick and the dealership were very gracious in their negotiations and I was able to leave with in $200 of my budget out the door! I am pleased to be able to recommend Rick and this dealership to others and will use them again in future transactions. More

We purchased a 2011 Jeep Wrangler and traded in our 2006 Jeep Wrangler. We cut a deal and decided to lease instead of buy. It was in the evening ane we went back on forth on how much we could afford to pu Jeep Wrangler. We cut a deal and decided to lease instead of buy. It was in the evening ane we went back on forth on how much we could afford to put down as well as how much we could afford to pay out every month in payments. They accepted our deal and we signed papers and left with the new vehicle that night. There was NO calls the following day and then we received a call the day after asking if everything was ok and if whenever we had time could we pls call this call was from Evan in finance. We called back and got voice mail and NO return call. I asked to speak with the salesman as we did not receive and Owner's Manual and he said he would get one ready. Two days later another call was received and a message again from Evan saying to pls call and asking if the Jeep was good and he needed more bank information. Called back and again NO reply. The next day again a call and to call right away as well as a call from the salesman. When we called back they said the back did not approve the lease now and if we could not make at least another $2000 dollar deposit we would have to return the vehicle and take back our old Jeep. Found it very hard to believe that making a bigger down payment would make the bank think that then the monthly payments would be any easier. Returning the vehicle the next day was horrible and Dean at that point said he was going to try one more bank......why Evan or someone else could not have done that before IDK but we then had to continue to wait for almost an hour and then just leave with our old Jeep. I believe the could have solved this problem sooner and as far as customer service and satisfaction go they are the worst. I WILL NEVER recommend this family run business to anyone and would never go there again myself. More

Mitch and Dave were great to deal with. I would recommend my friends and family to this dealership.Dean in finance was also very helpful and made my buying experience that much better. I will return when rea my friends and family to this dealership.Dean in finance was also very helpful and made my buying experience that much better. I will return when ready to purchase another vehical. I will also be using them for all my Jeep's future maintenance services. More

I looked at Jeeps several places and came back to Moore’s because of the friendly laid back attitude of their sales people. I did not feel pressured into making a purchase, nor did receive the daily harassi because of the friendly laid back attitude of their sales people. I did not feel pressured into making a purchase, nor did receive the daily harassing phone calls that I had gotten form other dealers. Mitchell’s easy going nature is what ultimately got me to return and purchase. More

We are quite pleased with Moore Automotive in Peoria. In fact, this is our second Chrysler Mini Van purchased from them. This time we worked with Marty Thompson, Steve Sands and Evan in finance and they a fact, this is our second Chrysler Mini Van purchased from them. This time we worked with Marty Thompson, Steve Sands and Evan in finance and they all were very congenial and helpful. We would highly recommend this team!!! Richard & Midge Kullberg More

we felt we had a very good experience. Henry was very helpful giving us needed information about the types of jeeps, helping us decide on the Sahara. We felt the sales dept. was willing to work with us helpful giving us needed information about the types of jeeps, helping us decide on the Sahara. We felt the sales dept. was willing to work with us on a trade in and the cost of this jeep. Evan was also very helpful. He explained the financing part of the transaction. My only comment for Evan is to talk slower to us "old" folks!!! Thank you for a good experience. More

My wife and I worked with Sue and Evan. Sue was excellent to work with. Evan was great as well. However, he refuses to clean up the spilled drink on his desk. Yes, it fooled me and actually that "prop" took to work with. Evan was great as well. However, he refuses to clean up the spilled drink on his desk. Yes, it fooled me and actually that "prop" took a lot of pressure of buying a car. I usually don't laugh when I am spending money. We are looking forward to our long journey back to Kansas in the new vehicle. Good people and they are great to deal with. More

One of the best car buying experiences I've had...Found the car online thru auto trader.com; talked to Christina regarding pricing. Came into the dealership and was greeted by Suzie; worked the deal wit the car online thru auto trader.com; talked to Christina regarding pricing. Came into the dealership and was greeted by Suzie; worked the deal with Marty and Dean. In and out in less that three hours. More

Mike Queen usually takes care of me and my Jeep Wrangler. I take my Wrangler seriously and some other dealers don't try and help the Jeep enthusiast very much. These guys do. The lady on the service drive n I take my Wrangler seriously and some other dealers don't try and help the Jeep enthusiast very much. These guys do. The lady on the service drive name Gloria is really good to! I will be back and I would recommend these folks to other Jeep owners. More