Moore Chrysler Jeep

We purchased a 2011 Jeep Wrangler and traded in our 2006 Jeep Wrangler. We cut a deal and decided to lease instead of buy. It was in the evening ane we went back on forth on how much we could afford to pu Jeep Wrangler. We cut a deal and decided to lease instead of buy. It was in the evening ane we went back on forth on how much we could afford to put down as well as how much we could afford to pay out every month in payments. They accepted our deal and we signed papers and left with the new vehicle that night. There was NO calls the following day and then we received a call the day after asking if everything was ok and if whenever we had time could we pls call this call was from Evan in finance. We called back and got voice mail and NO return call. I asked to speak with the salesman as we did not receive and Owner's Manual and he said he would get one ready. Two days later another call was received and a message again from Evan saying to pls call and asking if the Jeep was good and he needed more bank information. Called back and again NO reply. The next day again a call and to call right away as well as a call from the salesman. When we called back they said the back did not approve the lease now and if we could not make at least another $2000 dollar deposit we would have to return the vehicle and take back our old Jeep. Found it very hard to believe that making a bigger down payment would make the bank think that then the monthly payments would be any easier. Returning the vehicle the next day was horrible and Dean at that point said he was going to try one more bank......why Evan or someone else could not have done that before IDK but we then had to continue to wait for almost an hour and then just leave with our old Jeep. I believe the could have solved this problem sooner and as far as customer service and satisfaction go they are the worst. I WILL NEVER recommend this family run business to anyone and would never go there again myself. More

Mitch and Dave were great to deal with. I would recommend my friends and family to this dealership.Dean in finance was also very helpful and made my buying experience that much better. I will return when rea my friends and family to this dealership.Dean in finance was also very helpful and made my buying experience that much better. I will return when ready to purchase another vehical. I will also be using them for all my Jeep's future maintenance services. More

I looked at Jeeps several places and came back to Moore’s because of the friendly laid back attitude of their sales people. I did not feel pressured into making a purchase, nor did receive the daily harassi because of the friendly laid back attitude of their sales people. I did not feel pressured into making a purchase, nor did receive the daily harassing phone calls that I had gotten form other dealers. Mitchell’s easy going nature is what ultimately got me to return and purchase. More

We are quite pleased with Moore Automotive in Peoria. In fact, this is our second Chrysler Mini Van purchased from them. This time we worked with Marty Thompson, Steve Sands and Evan in finance and they a fact, this is our second Chrysler Mini Van purchased from them. This time we worked with Marty Thompson, Steve Sands and Evan in finance and they all were very congenial and helpful. We would highly recommend this team!!! Richard & Midge Kullberg More

we felt we had a very good experience. Henry was very helpful giving us needed information about the types of jeeps, helping us decide on the Sahara. We felt the sales dept. was willing to work with us helpful giving us needed information about the types of jeeps, helping us decide on the Sahara. We felt the sales dept. was willing to work with us on a trade in and the cost of this jeep. Evan was also very helpful. He explained the financing part of the transaction. My only comment for Evan is to talk slower to us "old" folks!!! Thank you for a good experience. More

My wife and I worked with Sue and Evan. Sue was excellent to work with. Evan was great as well. However, he refuses to clean up the spilled drink on his desk. Yes, it fooled me and actually that "prop" took to work with. Evan was great as well. However, he refuses to clean up the spilled drink on his desk. Yes, it fooled me and actually that "prop" took a lot of pressure of buying a car. I usually don't laugh when I am spending money. We are looking forward to our long journey back to Kansas in the new vehicle. Good people and they are great to deal with. More

One of the best car buying experiences I've had...Found the car online thru auto trader.com; talked to Christina regarding pricing. Came into the dealership and was greeted by Suzie; worked the deal wit the car online thru auto trader.com; talked to Christina regarding pricing. Came into the dealership and was greeted by Suzie; worked the deal with Marty and Dean. In and out in less that three hours. More

Mike Queen usually takes care of me and my Jeep Wrangler. I take my Wrangler seriously and some other dealers don't try and help the Jeep enthusiast very much. These guys do. The lady on the service drive n I take my Wrangler seriously and some other dealers don't try and help the Jeep enthusiast very much. These guys do. The lady on the service drive name Gloria is really good to! I will be back and I would recommend these folks to other Jeep owners. More

IT WAS A GOOD EXPERIENCE AND GOOD PEOPLE TO DO BUSINESS THE BEST DEALER ON ARIZONA IWAS A GOOD CUSTOMER FROM CHICAGO AND THIS IT WAS MY FIRT DEALER IN ARIZONA SO TI WAS VERY GOOOD I WILL RECOMENDEDE TO ANY THE BEST DEALER ON ARIZONA IWAS A GOOD CUSTOMER FROM CHICAGO AND THIS IT WAS MY FIRT DEALER IN ARIZONA SO TI WAS VERY GOOOD I WILL RECOMENDEDE TO ANY BODY THEY ARE LOOKING FOR A NEW CAR OR USE EPI VARELA More

This was a great experience working with David. There was absolutely no pressure, we got a fantastic deal and were thoroughly satisfied with our "new" Dodge truck. The whole deal was done in less than 3 was absolutely no pressure, we got a fantastic deal and were thoroughly satisfied with our "new" Dodge truck. The whole deal was done in less than 3 hours and we were out the door. We will keep them in mind when it is time for the next vehicle. More