Moore Chrysler Jeep

Wally did an outstanding job presenting the car and the options. Class act salesman.Thanks to Steve (Manager) and Rick for explaining the Phone options. Excellent people.Should be proud to have them in you options. Class act salesman.Thanks to Steve (Manager) and Rick for explaining the Phone options. Excellent people.Should be proud to have them in your employ.Frank Lancisi More

Found a vehicle I was interested in on Moore's Internet website late in the evening so I called and spoke with Kristan who confirmed that the vehicle was still available. Went right out to the dealership, website late in the evening so I called and spoke with Kristan who confirmed that the vehicle was still available. Went right out to the dealership, met up with Henry Ajiboye and we went for a test drive. Came back to the dealership and in a no pressure sale approach, Henry had my trade in checked out and we set about to make a deal. Once I explained my financial situation and monthly payment needs, Henry had me speak with Chris (Used Car Sales Manager, we put together a great deal without any negotiations. I received much more for my trade than expected, a great term and interest rate. I next sat down with Evan Robin to sign the paperwork and he made it a quick and informative process. He did not try to sell me anything but I asked about an extended warranty which in the end I signed up for because while it raised my payment slightly, it lowered my interest rate. At that point I left with my new vehicle. The next day Evan called me back to say that Bank of America had offered me a lower loan term and an interest rate reduction. Never ever had that happen before. All in all, this was the best buying experience I have ever had on a vehicle! My thanks to everyone at Moore and keep up the great customer service! Robert Followwill More

Today we purchased our third Town and Country van (2011) from Moore Chrysler. The purchase came after five months of having problems with our 2009 model which we had for 2-1/2 years. It had an intermittent from Moore Chrysler. The purchase came after five months of having problems with our 2009 model which we had for 2-1/2 years. It had an intermittent starting problem for which the service department was never able to pinpoint a cause. Service rep Travis Reagan worked diligently with us over a period of time, in an effort to find the problem. Travis and the service team were as frustrated as we were in not being able to locate the problem. Travis and the team were very professional in the way they handled a difficult situation. I find no fault with them, but we knew it was time to move on and purchase a replacement van. Today, we met sales manager Steve Sands who put us with sales rep Mitchell Smith to work out a deal on a new vehicle. We found Mitchell to be very accomodating in every respect. He offered several suggestions, answered our questions, and worked hard to please us in any way he could. It turned out to be one of the better experiences we have had in purchasing a new van, and we have had many Chrysler, Dodge and Plymouth mini vans since the mid 80s. The last five have been Town and Country models. I have a positive feeling about all of the personnel we have dealt with at Moore, including finance manager Evan, the lady in the rental office (Mary), and others with whom we have come in contact. I have no hesitation in recommending the Moore dealership. More

We had been to two other dealerships prior to going to Moore shopping around for the best price for a new Jeep Compass. So upon arrival we knew exactly what we wanted. Wally was very helpful and took th Moore shopping around for the best price for a new Jeep Compass. So upon arrival we knew exactly what we wanted. Wally was very helpful and took the time to bring us to the back to see the colors they had in stock (I was specifically looking for a one with tan interior). He drove us back in a golf cart which was perfect since it was 115 degrees outside. The other 2 dealerships we had to walk in the heat (and I am pretty sure each day we had went car shopping over the past week were record heat days). We found a Compass in the color that matched my requests and went ahead and made the deal. Wally was very knowledgeable, friendly, and personable. I enjoyed my experience at Moore very much and would recommend visiting them when car shopping. More

Asked for Wally when we came in but he was not in - so Rick was able to help us. Rick was able to find us a great car and at a price we were looking for Wally did come in later that day and Rick and Wa Rick was able to help us. Rick was able to find us a great car and at a price we were looking for Wally did come in later that day and Rick and Wally worked great as a team. This is our second jeep we have boughten from Chrysler Jeep and we have been very satisfide with our viachle and the service that you provide to your customers More

Mitchell Smith is an experienced, pleasant, straightforward and honest salesperson. This is the second time I have purchased a new car from Mr. Smith. Currently Mitchell is helping us with the straightforward and honest salesperson. This is the second time I have purchased a new car from Mr. Smith. Currently Mitchell is helping us with the technologic advances found on a new Jeep. More

Mitchell was a great representative to work with at Moor Chrysler Jeep. This entire transaction was completed via phone and fax and Mitchell when the extra distance to make sure that I was completely satisf Chrysler Jeep. This entire transaction was completed via phone and fax and Mitchell when the extra distance to make sure that I was completely satisfied. From answering all my questions, to faxing me vehicle data, assisting with financing to arranging airport shuttle pick up on the day of delivery. Extremely smooth transaction largely due to Mitchell Smith's professionalism and excellent customer service skills. Thanks for everything Mitchell. More

Mitchell really took care of us and went above and beyond by finding us floor mats for the used Town and Country we purchased. That is true customer service when your sales person goes out of his way to do by finding us floor mats for the used Town and Country we purchased. That is true customer service when your sales person goes out of his way to do something like especially after you have purchased the vehicle and driven off the sales lot! Thanks for the great experience! Mark and Monique More

I found the car i was interested in on Moore's website and decided to drive out to Peoria that night. It was an hour and a half drive for me and I didn't get there until after 8pm (dealer closes at 9pm). and decided to drive out to Peoria that night. It was an hour and a half drive for me and I didn't get there until after 8pm (dealer closes at 9pm). Rick got the car our for me right away and we drove it around. He was very nice, knowledgable, and anxious to help. The entire deal went extremely smooth and fast. Rick and Evan (in finance) put the deal through super quickly, but still took time to make sure I was happy with everything. Evan got the financing all squared away, Rick gave me a fair deal on the trade, and I was out the door by 9:30! Just over an hour for the whole deal! I highly recommend visiting Moore Chrysler and specifically Rick! This was by far the smoothest, easiest, and fastest vehicle purchase I have ever been involved with - private or dealer! I love the Mustang by the way! Thanks Rick! More

This dealership is top notch. Staff is extremely friendly and focused on customer service. Purchase was pleasant, even enjoyable. Wally, my sales rep, was knowledgable, and a git-er-done kind of guy. Servic and focused on customer service. Purchase was pleasant, even enjoyable. Wally, my sales rep, was knowledgable, and a git-er-done kind of guy. Service and Parts staff was also pleasant. More