Moore Chrysler Jeep

Not happy with vehicle purchase "Certified used car" The deal went pretty well as the asking price was reasonable for the condition of the 2014 Jeep Cherokee Limited. The vehicle started having an el The deal went pretty well as the asking price was reasonable for the condition of the 2014 Jeep Cherokee Limited. The vehicle started having an electrical problem and did not want to start. I had to fight that until I had time to look into the issue and it turned out to be a bad battery. The battery had 12 volts at standing but when put under a load (starting) the cranking amps went to zero. One would think a "Certified Used Vehicle" would have had the simplest test done and the battery replaced. I informed the sales man by email and of course never got a response yet alone an offer to repay me the $204.00 cost of the battery. I would use great caution with buying an "Certified Used Vehicle" at this dealership. Have it checked out for yourself at an independent mechanic, first. More

Great SUV! We recently purchased a 2016 Jeep Cherokee from Moore Chrysler Jeep and thanks to Wally, sales consultant, he provided outstanding information and ser We recently purchased a 2016 Jeep Cherokee from Moore Chrysler Jeep and thanks to Wally, sales consultant, he provided outstanding information and service in finding the right vehicle. It was a pleasure to have a patience and extremely helpful representative assist us. More

Customer service I have been a customer for over 5 years. My Service Representative Travis Reagan has always treated me with dignity and respect. This is extremely imp I have been a customer for over 5 years. My Service Representative Travis Reagan has always treated me with dignity and respect. This is extremely important to me because I know he listens to my concerns and will help me resolve any issues with my vehicle. The owner has gone above and beyond to help me get warranty work done. I am happy to say that I have a great relationship with my dealership. I have shared my satisfaction with others and would recommend this dealership to anyone. More

Happy!!!! Went to two Jeep dealers before I finally purchased at Moore Chrysler. Finally met someone who knew something about the product! Thank you Roy Morris Went to two Jeep dealers before I finally purchased at Moore Chrysler. Finally met someone who knew something about the product! Thank you Roy Morris for the great car buying experience! I will send you some customers!!!! More

Checking out the new 2017 Pacifica My husband and I went to Moore Chrysler Jeep to check out the 2017 Pacifica. Roy Morris met us, on a very hot day, with icy bottles of water before he My husband and I went to Moore Chrysler Jeep to check out the 2017 Pacifica. Roy Morris met us, on a very hot day, with icy bottles of water before he showed the 2016 Town and Country parked in front to compare with the newly redesigned Town and Country renamed "Pacifica". Roy's knowledge of the new features and the test drive sold us. Never been interested in owning a minivan before, but loved the tech options and comfortable seating and the ride was heaven. Thanks Roy, we'll be back soon to get our dream car. More

Excellent service Went to Moore Chrysler Jeep and Henry greeted me! He has a great personality who was eager to help me find a gently preowned vehicle! Thanks for your Went to Moore Chrysler Jeep and Henry greeted me! He has a great personality who was eager to help me find a gently preowned vehicle! Thanks for your help! More

Extremely Happy with GM/Owner Matt Moore. I was dis-appointed in the way a phone transaction on trying to purchase a car went from Moore Auto Group. ... following day l placed a call to the d I was dis-appointed in the way a phone transaction on trying to purchase a car went from Moore Auto Group. ... following day l placed a call to the dealer asking to speak with the GM...I was told Matt Moore is the GM/Owner ... l left a voice message for him ... he did indeed call me back and made me feel better about the transaction ... he was able to mediate and l was very happy with the outcome .... Thank You Matt Moore ................ More

Outstanding Customer Service This dealership was awesome. None of the long drawn out hassles that you get with most car dealerships. We got exactly what we were looking for and th This dealership was awesome. None of the long drawn out hassles that you get with most car dealerships. We got exactly what we were looking for and they exceeded out expectations. More

One extremely unhappy customer I have a huge complaint with finance now and I'm not sure that I will recommend Moore now. The basic is this, we agreed on 1000 down on my Mastercard I have a huge complaint with finance now and I'm not sure that I will recommend Moore now. The basic is this, we agreed on 1000 down on my Mastercard once my retirement came in and if it didn't we would use a back up contract of nothing down. Was told if my payments were 501.50 I would know all went through if they were $17.00 more I would know they back up contract was used. Unfortunately I did not follow up and when I received my payment book with payments of 501.50 I assumed all was fine. Moore contacted me at work after they were told on more the one occasion NOT to call me at work and it's now 2 months after the fact to say I need to pay my 1000 down the told me that if I didn't pay it and or if the back up contract was used I would be reported late to the credit bureau then he said they would be taking it out of his paycheck. My mom has been dealing with some serious medical issues so unfortunately my mind has been elsewhere. Anyways this has now become a major issue for me and they want me to make payments to the dealership of 250 a month for 5 months..needless to say I can not afford to do that that's why the backup contract was going into play if the Mastercard payment did not go through. I am not to impressed with any of this and this has now made what started out to be a very decent experience into a nightmare and now has made me rethink ever dealing with Moore again even for service on my jeep. More

Excellent customer care This is our 2nd jeep that we have purchased from Moore Chrysler Jeep and both were great experiences. Both Keith Adams the salesman and Michael Harri This is our 2nd jeep that we have purchased from Moore Chrysler Jeep and both were great experiences. Both Keith Adams the salesman and Michael Harrington in Service were very helpful with our newest purchase. The process was fast and a pleasure. Everyone is always helpful and friendly and professional. More