Moore Chrysler Jeep

Warranty repairs not completed properly Vehicle in shop for three weeks waiting on parts. Got vehicle back, and the sunroof being repaired under warranty has come back to me MISSING parts. Vehicle in shop for three weeks waiting on parts. Got vehicle back, and the sunroof being repaired under warranty has come back to me MISSING parts. Rather disgusted right now at the total time invested in trying to get this repaired. My time is valuable....it is absolutely precious to me. And yet I will again have to return to have this sorted out. This is a one start rating that has been absolutely earned by the repair shop. Best quote from the service advisor - "It is fixed but we have to order the rest of the parts.". Fixed does not equal needs more parts..... not exactly a rocket scientist eh?? More

Family Owned and you can tell Ray helped us from the moment we walked in. It was 120 degrees that day and he helped us look at and drive multiple Jeeps and stared them before we c Ray helped us from the moment we walked in. It was 120 degrees that day and he helped us look at and drive multiple Jeeps and stared them before we came out. Got us the right deal on a trade in and the price we were looking for. Was very straight and to the point, not trying to sell us anything we didn't want or need. Tony was great in the finance area and actually ended up getting us a better rate after reviewing our paperwork. We will come here for and Jeep and Chrysler needs. More

Excellent experience So pleased with the excellent customer service we recieved on a busy holiday weekend. We were shown multiple vehicles over several days and the associ So pleased with the excellent customer service we recieved on a busy holiday weekend. We were shown multiple vehicles over several days and the associates were accommodating despite the heat. More

Salesman Roy Morris and DJ The Best !!!!!! Salesman Roy Morris and DJ are the best they made our car buying easy and enjoyable they gave us a trade in value that was fair, and when my son goes Salesman Roy Morris and DJ are the best they made our car buying easy and enjoyable they gave us a trade in value that was fair, and when my son goes to buy his first car Roy is who we will look for. More

knew about engine problem, but ignored problem On 1/12/2017 I took my Chrysler 2010 300 to Moore Chrysler because of a growling in the engine, they said they did not know what it was so they kept m On 1/12/2017 I took my Chrysler 2010 300 to Moore Chrysler because of a growling in the engine, they said they did not know what it was so they kept my car for two days called me said the car was done. Said it was the AIR INTAKE MANIFOLD needed to be replaced 1,517.99 dollars I drove it home pulled in the garage and heard the same sound as I heard when I took it in, I called they said bring it back for another 1,400.00 dollars we will look at it so I have already spent 1,517.99 dollars. There is no way I am spending another 1400.00 dollars for a problem that should been fixed the first time. So I take it to a man who builds engines for a living. He takes the oil cap off puts his ear down to the engine and tells me your TIME CHAIN GUIDES ARE GONE, THEY ARE RUBBING METAL TO METAL. Now Chrysler knows about this problem they have sent out TECHNICAL SERVICE BULLETINS TO ALL DEALERSHIPS. They know about this problem but refuse to fix the small engines 2.7 The man told me if the TIMING CHAIN GOES I BLOW AN ENGINE AND I LOSE ALL CONTROL OF MY VEHICLE. SO if I am on a freeway doing 70mph am not only putting my life in danger but others on the highway. buy the way the car never went any other place for service expect to Moore Chrysler for service from the day we bought it from Moore. I have documentation that Chrysler knew about this problem but refuses to fix it, HOW MANY PEOPLE WILL HAVE TO DIE OR BE SERIOUSLY HURT BEFORE SOMETHING IS DONE? I WILL NOT RECOMMEND MOORE CHRYSLER OR ANY OTHER CHRYSLER DEALERSHIP. OH BUY THE WAY THE MAN WHO FIXED MY ENGINE ONLY CHARGED ME 1100.00 DOLLARS PARTS AND LABOR AND I KNOW IT'S DONE RIGHT More

Salesman Chris Wesley is the best! My fiancé and I have spent almost a month looking for a great Jeep Wrangler in our price range with a few other things we were specifically looking fo My fiancé and I have spent almost a month looking for a great Jeep Wrangler in our price range with a few other things we were specifically looking for. That day we had visited several dealerships and either did not find what we were looking for or were greeted with terrible service. We decided to stop off at Moore Chrysler Jeep and started to look around. We were greeted by Chris and his warm, down to earth, no sales nonsense attitude and quickly found what we were looking for. He not only helped us find the Jeep we were looking for but he also went way above and beyond to make sure that they met our pricing since we were cash buyers. He answered all our questions including bringing up some things on his own that we didn't think about and made the sale process and smooth and quick as possible. He has even called a few times a few days later to make sure we were satisfied with the jeep and the answer any questions we may have. Overall, this has been the best experience I have ever had at a dealership and I would recommend that they only purchase from Chris Wesley at Moore Chrysler Jeep! More

BEST SALESMAN EVER I went to Moore Jeep and purchased the 2016 Jeep Grand Cherokee. Rick Watson was the Car sales person. Rick has sold my wife and I five cars thru o I went to Moore Jeep and purchased the 2016 Jeep Grand Cherokee. Rick Watson was the Car sales person. Rick has sold my wife and I five cars thru out the years. Rick has been a pleasure to work with, and Moore Jeep is also easy to work up a deal. They gave me what I wanted for my trade in, and sold the Grand Cherokee at a good price. Rick is a true professional that cares about my wife and I being completely satisfied. John B More

Local guys Local knowledge Went into Moore after researching on-line. Sales rep Roy Morris was extremely accommodating, knowledgeable. Got a super great deal, go see these guys. Went into Moore after researching on-line. Sales rep Roy Morris was extremely accommodating, knowledgeable. Got a super great deal, go see these guys. I felt comfortable and not pressured. I felt that Roy worked on my behalf to make the best deal for both myself and the dealership. More

Honest - Direct - Friendly - thanks to Marty Thompsom Had an unusual car purchase requirement. Something I felt sure would cause the sales department to fold up and tell me they were to busy. Not so wit Had an unusual car purchase requirement. Something I felt sure would cause the sales department to fold up and tell me they were to busy. Not so with Marty Thompson, I meet him at the front door and the entire process from locating a car to the final sale over a couple of days worked out as best as I could want for a "used car" sale and trade. Michael Peoria Arizona More

Salesman was genuine We all know how we dread the negotiations of buying a new car. After shopping around we went to Moore to test drive the next car on our list - Grand C We all know how we dread the negotiations of buying a new car. After shopping around we went to Moore to test drive the next car on our list - Grand Cherokee. Wally approached us, asked a couple of questions, and we were on our way test driving. His expertise on the vehicles was above and beyond our expectations. He listened and not once did I feel the pressure during the process. If you are looking for a genuine salesman who can understand your needs, then Wally would be the one to see. More