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Moore Chrysler Jeep

Peoria, AZ

4.7
2,007 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 2,007 reviews

November 08, 2018

Poor customer service tech I came in for oil change/tire rotation. After waiting for an hour and a half I went to check on my car. It was clearly finished but my “ tech” was tal More

by jmmitch15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 13, 2018 -

Moore Chrysler Jeep responded

My name is Amanda and I'm the Customer Experience Manager. I would like to speak with you in regards to your recent visit. We apologize for your experience and we would like to address this with the employee so we can prevent this from happening again.

November 08, 2018

Recall and braking issue The service rep Arron Angel as well as the mechanic we’re outstanding. Please note that the level of service was curtsies and professional. The repair More

by LACCORDINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Angel
Nov 13, 2018 -

Moore Chrysler Jeep responded

Thanks for the 5 star rating, Laccordino! We appreciate your feedback.

November 08, 2018

Have recall work This was a pleasing experience as Aaron was friendly and patient. All work was done on time I would recommend this dealer ship to everyone and Aaron More

by JSARUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Amanda Kautman
Nov 13, 2018 -

Moore Chrysler Jeep responded

John- Thank you for taking the time to review our dealership and your service experience with Aaron.

November 08, 2018

oil change and fuel system service i'm not complaining about your workmanship. but then i took my car to emissions and my car rejected emissions because of something done to my car's c More

by nyyrpk
Recommend Dealer
Yes
Employees Worked With
travis
Nov 13, 2018 -

Moore Chrysler Jeep responded

Nyyrpk- Thank you for taking the time to review our dealership. We apologize that your vehicle didn't pass emissions. We hope that it does get resolved. If you need any assistance, please let me know and we can get this handled for you.

November 08, 2018

Out of state purchase Bought the Jeep out of state and purchase went very smooth. Jeep has not shipped yet but except that to go as smoothly as the purchase. More

by RobertPedersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Moore Chrysler Jeep responded

Robert- Congratulations on your vehicle purchase from out of state! We hope you enjoy your new Jeep!

November 07, 2018

Professionalism The job was done in a timely manor the service tech was curtious and knowledgeable answering all my questions and other staff in your dealership were More

by cdecker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron
Nov 07, 2018 -

Moore Chrysler Jeep responded

cdecker3- Thank you for your feedback regarding your visit in our service department. We are here for any and all of your automotive needs. Take care!

November 07, 2018

New Jeep Wrangler = Dream Come True Up until this point I had exclusively leased all of my vehicles, so I was a little unsure of how the buying process would go...I have to say the staff More

by rnruiz6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer "Colin" Roe, Randy Dominguez, & George (Finance)
Nov 07, 2018 -

Moore Chrysler Jeep responded

rnruiz6 - Thank you for your business and taking the time to review your experience. I'm glad Spencer was able to provide you with great customer service. If you need anything in the future, please don't hesitate to contact us!

November 07, 2018

My first choice to go for service There are couple of Chrysler dealers near my house, but I always preferred Moore Chrysler. Always get the best service from calling in to schedule More

by phancytulip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 07, 2018 -

Moore Chrysler Jeep responded

phancytulip- We appreciate your review, but most importantly choosing to do business with us over all the competitors. Customer satisfaction is our number one priority and I'm glad we are able to provide you with great customer service.

November 07, 2018

Price was great /Chris Wesley is awesome I had a list of cars that I was going to look at but I started at Moore Chrysler Jeep because they had the best price on what I was looking for. Chri More

by edman602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cetwinski, Chris Wesley
Nov 07, 2018 -

Moore Chrysler Jeep responded

edman602- Congratulations on your vehicle purchase. I'm glad to hear Chris and Nick were able to provide you with great service and make this an easy, stress-free buying transaction. If you need anything, don't hesitate to contact us.

November 07, 2018

Service center review Excellent service department. SUV had a problem the service department handled the problem timely. I was advised of the problem with my car before se More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ostwald
Nov 07, 2018 -

Moore Chrysler Jeep responded

Joni- We appreciate your feedback regarding your service visit. I'm happy to hear we were able to address your vehicle concerns quickly.

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