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Moore Chrysler Jeep

Peoria, AZ

4.7
2,007 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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8600 W Bell Rd

Peoria, AZ

85382

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Showing 2,007 reviews

November 12, 2018

Staff was friendly and attentive From the moment that my husband and I walked in every person we asked auestions of was very friely and attentive. We had no intentions of buying that More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hengsteller, Marty Thompson , Evan
Nov 13, 2018 -

Moore Chrysler Jeep responded

Deanna- Thank you for taking the time to review our dealership. I'm glad to hear we were able to assist you with the buying process. We hope you enjoy your new vehicle!

November 11, 2018

Unnessary charge I was charged for a tire rotation when it was supposed to be included on my 10,000 mileage service. I had received an email from Moore saying all toge More

by RYANNARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Sosa
Nov 13, 2018 -

Moore Chrysler Jeep responded

Ryannardi- My name is Amanda and I'm the Customer Experience Mgr and I would like to speak with you in regards to your recent service experience. Please give me a call to discuss in further detail and to rectify the situation. I look forward to hearing from you.

November 11, 2018

12K oil change/inspection This was my second visit. I believe the person helping me was Angel. He was very pleasant and professional. Answered all my questions. Did say my cont More

by Christine B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 13, 2018 -

Moore Chrysler Jeep responded

Christine- We appreciate your feedback and glad to hear we were able to assist you in our service department.

November 11, 2018

Amazing! Great customer service! Quick to respond and find a solution to the issue. We have used this place before and they never fail to amaze. Thank you! More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Watson, Wally Illsley, Hank Jefferson, Ray Sosa, Jay Johnson, Henry Ajiboye, Chris Wesley, Brian Davis, Sean Kulina
Nov 13, 2018 -

Moore Chrysler Jeep responded

Thank you very much for taking the time to review our dealership! We are here to assist you at any time. Take care!

November 11, 2018

Great experience The staff was professional in every aspect of the buying process. Sales person was Jay Hollibaugh who was excellent and extremely helpful. Would recom More

by Aguidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Hollibaugh was our primary sales person and he was excellent. George Tellez Was also great.
Nov 13, 2018 -

Moore Chrysler Jeep responded

Aguidi- Thank you for your feedback regarding your experience in our sales department. We hope you enjoy your vehicle!

November 10, 2018

I would recommend I have always been nervous going to dealerships because of all the stories I’ve heard but at Moore Chrysler Jeep they treat you like family and make t More

by MAYRALOPEZ945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete , Rick Watson
Nov 13, 2018 -

Moore Chrysler Jeep responded

Mayra- Congratulations on your vehicle purchase. We appreciate your kind words and will pass along the comments.

November 10, 2018

oil change, tore rotation Always get great service. Michael Harrington always gets my Jeep in and out. I can trust him to theer the job done. And hh always checks to make su More

by specialsrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrington
Nov 13, 2018 -

Moore Chrysler Jeep responded

Specialsrn- Thank you for taking the time to review your experience in our service department with Mike. We are lucky to have him!

November 09, 2018

Good from start to finish The online experience was very good and informative and when I arrived at the dealership Sean took very good care of my family and was professional in More

by cliffrobb09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY and GABBY, Sean Kulina
Nov 13, 2018 -

Moore Chrysler Jeep responded

Cliff- We appreciate your feedback on our dealership and staff. We will pass along the comments.

November 09, 2018

Worst new car purchase experience ever. Would leave no stars if it was an option. The dealership was completely disorganized. We had to drive up and down every row of vehicles while pushing More

by C and H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Fredlund
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Robbins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Moore Chrysler Jeep responded

C & H- my name is Amanda and I'm the Customer Experience Manager here at Moore Chrysler Jeep. I would like to speak with you in regards to your recent purchase with our dealership. Please contact me at your earliest convenience.

November 08, 2018

AND the deal is done! Best experience! Being a salesperson myself, listening is a key trait. My salesperson was fabulous, Rick Watson. Good listener, heard my concerns and more importantl More

by Hemi4Women
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy in finance, Amanda Kautman, Rick Watson
Nov 13, 2018 -

Moore Chrysler Jeep responded

Hemi4Women- Thank you for taking the time to review our dealership. We appreciate your feedback and kind words. We hope you enjoy your vehicle!

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