Moore Chrysler Jeep

Great experience The staff was professional in every aspect of the buying process. Sales person was Jay Hollibaugh who was excellent and extremely helpful. Would recom The staff was professional in every aspect of the buying process. Sales person was Jay Hollibaugh who was excellent and extremely helpful. Would recommend him. More

I would recommend I have always been nervous going to dealerships because of all the stories I’ve heard but at Moore Chrysler Jeep they treat you like family and make t I have always been nervous going to dealerships because of all the stories I’ve heard but at Moore Chrysler Jeep they treat you like family and make the whole process faster and with no issues. I will recommend to anyone interested in looking for a new car check them out!! More

oil change, tore rotation Always get great service. Michael Harrington always gets my Jeep in and out. I can trust him to theer the job done. And hh always checks to make su Always get great service. Michael Harrington always gets my Jeep in and out. I can trust him to theer the job done. And hh always checks to make sure we are up to date. hi More

Worst new car purchase experience ever. Would leave no stars if it was an option. The dealership was completely disorganized. We had to drive up and down every row of vehicles while pushing Would leave no stars if it was an option. The dealership was completely disorganized. We had to drive up and down every row of vehicles while pushing the clicker panic button listening for the annoying alarm to find the vehicles. The vehicle we purchased was found in there digital inventory and took them over an hour to find and deliver vehicle to front of store for a physical viewing. Dealers original price offered was so far over competitors avg. pricing. The detail cleaning of the vehicle was horrible. I had to spend 2 whole days to get the vehicle cleaned properly. I would have walked away from the deal but the market was limited on features I was looking for and was on a time crunch and did not have the time to start over at another dealer. More

Good from start to finish The online experience was very good and informative and when I arrived at the dealership Sean took very good care of my family and was professional in The online experience was very good and informative and when I arrived at the dealership Sean took very good care of my family and was professional in every way More

AND the deal is done! Best experience! Being a salesperson myself, listening is a key trait. My salesperson was fabulous, Rick Watson. Good listener, heard my concerns and more importantl Being a salesperson myself, listening is a key trait. My salesperson was fabulous, Rick Watson. Good listener, heard my concerns and more importantly let me go through my own mental process of which car I was going to deal on. I had options and he let me do my thing and was more than helpful. Nothing pushy or sale-sy about him. Genuine and observant which makes him good at his job. Troy in financing, equally as stellar. I gave him the skinny on what I wanted to accomplish and he worked with me to get to my payment. We were on the same page from the start, which made the process super fast and easy. Best part, was my car was delivered and didn't even get any pressure for trade in on my car. They get it and understand how to do business. I appreciated it and would definitely recommend Moore Chrysler. More

Poor customer service tech I came in for oil change/tire rotation. After waiting for an hour and a half I went to check on my car. It was clearly finished but my “ tech” was tal I came in for oil change/tire rotation. After waiting for an hour and a half I went to check on my car. It was clearly finished but my “ tech” was talking to a woman he seemed to know. No problem...I’m fine with that! When he saw me he said, “ oh you’re still waiting?” which of course I was since he hadn’t called me. Once I made it inside his cubicle, after he hugged his previous customer goodbye, he just said “credit or debit.” Nothing more. I had to ask how much it was & never received a verbal summary of what they had done/ found.. He took my card,ran it & I left. It was all very frustrating. I will NOT be returning to this dealership for service....or anything else! More

Recall and braking issue The service rep Arron Angel as well as the mechanic we’re outstanding. Please note that the level of service was curtsies and professional. The repair The service rep Arron Angel as well as the mechanic we’re outstanding. Please note that the level of service was curtsies and professional. The repair was performed with great care to the appearance as if the vehicle was not touched. More

Have recall work This was a pleasing experience as Aaron was friendly and patient. All work was done on time I would recommend this dealer ship to everyone and Aaron This was a pleasing experience as Aaron was friendly and patient. All work was done on time I would recommend this dealer ship to everyone and Aaron assisted me with GPS so Thanks John Alexander More

oil change and fuel system service i'm not complaining about your workmanship. but then i took my car to emissions and my car rejected emissions because of something done to my car's c i'm not complaining about your workmanship. but then i took my car to emissions and my car rejected emissions because of something done to my car's computer. travis said to drive the car for a week and then i should pass. if it doesn't, i hold moore chrysler responsible and you will have to help me pass. i don't have time for all this nonsense. More