Moore Cadillac
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 86 reviews
Who would thought that a service call could be enjoyable? You were able to fit me in on the same day I called, covered all of my concerns, and got me out in no time. Great service. Special thanks to Service C You were able to fit me in on the same day I called, covered all of my concerns, and got me out in no time. Great service. Special thanks to Service Consultant Chris Tomlin for his professionalism. Great customer service. More
Fast, on time and lower than expected cost They finished my car earlier then they promised, almost all of the requested work was FREE! The service advisor kept me appraised of the work during t They finished my car earlier then they promised, almost all of the requested work was FREE! The service advisor kept me appraised of the work during the whole process. More
Great Service! Don Alley always takes great care of me in the Service department at Moore Cadillac. Bill Myers, the service manager runs a great shop and I would re Don Alley always takes great care of me in the Service department at Moore Cadillac. Bill Myers, the service manager runs a great shop and I would recommend Moore Cadillac to everyone! More
Great and very easy. I was very impressed with My salesman and the Dealership in general. The purchase of our new CT6 was easy and everything about the sale went smoothly I was very impressed with My salesman and the Dealership in general. The purchase of our new CT6 was easy and everything about the sale went smoothly and quickly.Everything about this automobile was explained thoroughly.I would highly recommend Bob Lannon as a great salesman. More
Chris in service at Moore Cadillac is awesome!!! Chris, in the service department, takes customer service to a new level. We are currently in the process of making a new car decision, Chris's level Chris, in the service department, takes customer service to a new level. We are currently in the process of making a new car decision, Chris's level of "care" and attention to detail play a role in that. We truly appreciate his committment. THANKS for the outstanding job! More
More Than Awesome! Any and every time I contact Mr. Don Alley about any situation with my '09 Escalade which I purchased from Moore Cadillac, he and my Service Technicia Any and every time I contact Mr. Don Alley about any situation with my '09 Escalade which I purchased from Moore Cadillac, he and my Service Technician, Chris, are all over it. They find time and space in their schedules for me to bring my 'baby' in almost immediately and take care of it. More than awesome! More
Refreshing and Plesant I have had nothing but terrible experiences with my local Cadillac dealership in Waldorf, MD. While visiting my sister-in-law in Midlothian,VA I deci I have had nothing but terrible experiences with my local Cadillac dealership in Waldorf, MD. While visiting my sister-in-law in Midlothian,VA I decided to try Moore Cadillac for a routine oil change and tire rotation! What a wonderful experience...night and day difference. Thorough and complete service...oil not overfilled, tires actually rotated per my specification! Removed and replaced both cabin and engine air filters! They would have washed my car for free, but it was raining! I will be using Moore for all future Cadillac maintenance! Well Done!!! More
Excellent service They fixed my vehicle , and had it available for my pick-up at the agreed upon time, the body shop personnel were professionals in every since of the They fixed my vehicle , and had it available for my pick-up at the agreed upon time, the body shop personnel were professionals in every since of the word, Jimmy, and Steve were the best. More
Excellent Service as Always!!! Moore's Cadillac was very proactive in making sure my vehicle was being maintained properly!! Rose Bonton notified me of what was needed and assisted Moore's Cadillac was very proactive in making sure my vehicle was being maintained properly!! Rose Bonton notified me of what was needed and assisted with the very prompt scheduling. Once there and as always, Gary Wilcox took care of everything!!! More
Fast and Efficient Just came in for oil change, tire rotation and minor problem. Out of there in an hour. Staff efficient and friendly. Service consultant has taken care Just came in for oil change, tire rotation and minor problem. Out of there in an hour. Staff efficient and friendly. Service consultant has taken care of me for 15 years. More