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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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August 19, 2022

They are super nice, helpful and knowledgeable on their cars and really go out of their way to help! More

by Ekdemchko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota, Derrick Black
August 18, 2022

Truck was smeared with grease and oil from mechanic leaning on truck and shutting driver's door. Not the end of the world but it is a brand new Denali and would be nice to get the maintenance completed More

by Michaelwschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Quick service! Friendly but professional staff. No waiting and knowledgeable about my vehicle. Clean check in area. More

by KANDTCONSTRUCTIONCOMPANY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Quality service would be an understatement. I have used the service department for many years and have never been disappointed. More

by EDWARD.HOKE1133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
August 18, 2022

had an appointment at 1 pm. this was set up 2 weeks in advance, I arrived a little early that's on me. i left at 3;10 ,over 2 hours to oil change and tire rotation with an appo More

by pwhitford0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Black
August 17, 2022

Guys Yall have been super nice to us and helpful In 6 months or so I May be in need for a 4 seater hardtop convertible at a great price More

by jmhyltonsr
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
August 16, 2022

I came to the dealership to get my oil changed and was charged even though I have a prepaid service plan. I called 3 days in a row and never received a call back. By my third call I was finally able to ge More

by ashleyrose0431
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derrick Black
August 16, 2022

They are the best! Friendly, knowledgeable people who always get me in and out quickly. I will not go anywhere else! More

by cwplageman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
August 16, 2022

Been customer for many years and have always been received and treated very, very well. More

by bhguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
August 13, 2022

I was warmly greeted and welcomed by Mr. John Gibson and Allen in the Service Department. Services needed for my vehicle were made a priority and were immediately addressed. I was impressed More

by EPLUMMER12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen (forgot last name)
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