Moore Buick GMC - Service Center

Robin was very easy to work with and did not use any high-pressure sales tactics that I am used to dealing with from the other dealerships in the town. I was able to find what I wanted, and Robin made i high-pressure sales tactics that I am used to dealing with from the other dealerships in the town. I was able to find what I wanted, and Robin made it happen! More

Prompt service. Always advised of what’s going on by Emily, she is the best. Always advised of what’s going on by Emily, she is the best. More

The front desk staff was very good and the oil change and tire rotation was done very fast. tire rotation was done very fast. More

The female that assisted Saturday acted as if she wasn’t inclined or capable of helping. She just went on and on at check in for a walk in how it was going to be hours of waiting, then both her and the serv inclined or capable of helping. She just went on and on at check in for a walk in how it was going to be hours of waiting, then both her and the service technician violated the guidelines in the owners manual on jumping the vehicle. They both were not successful in starting the vehicle, I had to step in and assist and when I applied the rules as in the manual the vehicle started. Neither checked to unplug any accessory items, again violating the guidelines in the owners manual. I asked for a process to take the vehicle out of valet mode and both acted as if I was speaking another language. Connect the vehicle to tech line and spend 1 minute tops erasing valet code. But no they were so busy that I was literally there one hour tops. Do you think she recommended setting up an appointment to come back? No she just insisted that I connect the vehicle to OnStar and make it more accessible to a security risk. Bought the car In June already needs tires, battery replaced, jerk on some cranks, and overpriced warranty plan. More

Made appointment on a Friday got a call that my vehicle still wasn’t seen due to low technicians and had to leave the vehicle over the weekend until Monday it was finally got seen. I later brought my vehic still wasn’t seen due to low technicians and had to leave the vehicle over the weekend until Monday it was finally got seen. I later brought my vehicle in on a later date for service. It took awhile, again they said they were low on technicians. After receiving my vehicle my vehicle would not start. I had to replace my vehicles battery after it was just serviced. Also, they don’t offer a courtesy car wash. More

Dakota was very helpful and friendly. She kept me updated on the status of my truck throughout the service visit. The repairs were completed to my satisfaction. She kept me updated on the status of my truck throughout the service visit. The repairs were completed to my satisfaction. More

Great service. Professional customer service and fast repair time. Would recommend to anyone needing assistance from sales to service. Professional customer service and fast repair time. Would recommend to anyone needing assistance from sales to service. More

As always the Moore Buick GMC service team set me up with same day service and had me out of the dealership in an hour. Highly recommend this team and very grateful for my service rep. same day service and had me out of the dealership in an hour. Highly recommend this team and very grateful for my service rep. More

Moore Buick GMC fixed my problem promptly and helped me out of a bad situation. out of a bad situation. More

This dealership was very professional with everything We asked ,and they went above and beyond to Help with everything We needed and We would recomend anyone looking for a new vehicle to shop at Moore Buick asked ,and they went above and beyond to Help with everything We needed and We would recomend anyone looking for a new vehicle to shop at Moore Buick GMC and ask For Steve Taylor/ Thanks Everone We,re Pleased with Our 2021 GMC Canyon Denali with 12000mls and Believe Me ityll Shine Everyday and I Will Clean it Once A Wk . More