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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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December 17, 2022

Excellent teamwork, from Kendra, Luke,and Paul. Best ever!! Would definitely continue to deal with Moore More

by gmknapp360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
December 17, 2022

Had the truck for a little over a month and noticed transmission issues. They acknowledged it had issues but still wanted me to pay to fix it even though I have the extended warranty and it was just pu More

by sonny.murphy78
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Juan Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

Great service from the department. Got my truck in and out in a timely manner. Dakota was fantastic. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
December 10, 2022

From the time that I called Dakota to set up the appointment and all the way through the service process Dakota was very professional and informative. I would highly recommend Moore GMC and Dakota t More

by richardh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota - Service Department
December 09, 2022

Derrick is always willing to go above and beyond when we have our vehicles in for maintenance. More

by daniel.briseno739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
December 07, 2022

Quite possibly the worst dealership experience EVER! And once our issues made it to the GM he had the nerve of threatening my mother and I! STAY AWAY FROM THIS DEALERSHIP! More

by TNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Smoak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Duncan Stephens, Derrick Black
December 06, 2022

Needed inspection for state registration, was in and out in 30 minutes!!! Very friendly and efficient! More

by Gerardecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
December 06, 2022

Clean, comfortable waiting room. Courteous and competent employees. It is always a pleasant experience to take my car there. More

by passinghams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
December 06, 2022

I have been using this service center since I got my car and I am very pleased with the staff and the quality of work. More

by lucmar1705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
December 04, 2022

The staff three are always courteous and helpful. I will always bring my auto to this shop! Great coffee as well.. More

by bernards.mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
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