Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,462 Reviews of Moore Buick GMC - Service Center
Sort by
Verified Customer
December 27, 2022
They had my car for 9 hours and didn’t do anything to my car. The logistics of getting my car to the dealership during the week requires a lot of shifting of multiple peoples schedules and very frustrating car. The logistics of getting my car to the dealership during the week requires a lot of shifting of multiple peoples schedules and very frustrating for there to have not been any work done to my vehicle. It’s a known issue that is being cause a known part and they will not fix it until I bring my car in when the error message is showing (the error message is intermittent) This doesn’t work when 1) I’m 3 hrs away and 2) when it occurs on a Sunday. When I say I can’t help it when it happens I get, “just bring it in a fast as you can” (which I did and they said they wouldn’t just throw parts at it). And when I say it happened on a Sunday the response is, “well I have no control when we are open.” We all know what the issue is bc you can literally google it! But they won’t “fix” it until I bring it in when the error code is active, which I have no control over. Makes absolutely no sense! More
by kimberlee760
Employees Worked With
Dakota
December 19, 2022
After a very stressful time in my life and totaling my vehicle I was very apprehensive about moving forward and didn’t know where to start. A few weeks later, I decided to reach out to Ted at Moore Buick. vehicle I was very apprehensive about moving forward and didn’t know where to start. A few weeks later, I decided to reach out to Ted at Moore Buick. I had an idea of what I wanted, and a budget. A few hours later, I was relieved to walk out of the showroom a car owner once again! Ted listened to my needs, and worked with me to stay within my price range. I HIGHLY recommend reaching out to him if you are in the market for your next vehicle! More
by nikkigriffies
December 17, 2022
Excellent service by John Gibson and staff as always. Had a chance to chat with owner of tyhe dealership also. Had a chance to chat with owner of tyhe dealership also. More
by LCRIBB
December 17, 2022
Service great as always. The team effect from driving into service department to getting car back is something more business places should learn. I love my Terrain and inten The team effect from driving into service department to getting car back is something more business places should learn. I love my Terrain and intend to have it taken care of when needed by Moore Buick. More
by Bob Stuttsdammmmn
