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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

Sort by
January 02, 2023

Absolutely a great experience. Highly recommend Tyler as your salesman. He seeks out exactly your needs and gets you out the door with no headaches. More

by Jin
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Derrick Black
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Jun 13, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2023

Great customer service and environment. They kept me updated at all times and checked in with me before they moved to something else. More

by gzeekosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
Report | Print
January 02, 2023

Very happy with with the service department at Moore Buick.Had me in and out with very little time for a service. Thanks Jon Bodzinski More

by onebadglide5574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2022

Out of town, needed work done oil change and tire rotation. Bad brakes and tail lamp. Charged 53.00 for a light bulb told to fix tail lamp and brake lamp. Brake lamp was not fixed. Told needed furthe More

by digger_dawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rocci
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 31, 2022

Staff is always helpful and professional. Service is always prompt and done correctly and in a timely manner. More

by LYNNSMOK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

December 30, 2022

I always appreciate the service and the staff always lets me know about any issues with my truck. More

by timothy.e.girard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
December 30, 2022

Great group of people Calm considerate professional What everyone wants when buying a car thanks More

by andy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

I was very pleased with the service at Moores Buick GMC. They were professional, prompt and quick. More

by buggmatthew7071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2022

Service was good and only reason I didn't rate execelent because they didn't wash my truck like all the other GMC dealers that do service on my truck. They wash and vacuumed the inside prior to me getting More

by josemramirez84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 29, 2022

Had a very good experience at Moore Buick service center, everyone is very nice and knowledgeable!! More

by kevinscmrinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota, Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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