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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

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January 18, 2023

We Just moved here and needed a new vehicle. We found what we wanted and purchased in an hours time. Wonderful experience! More

by daniellepac21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Great service staff. They are very knowledgable in relaying issues your vehicle has in laymen’s terms. Very good place for someone that doesn’t know cars very well. They More

by bnawrocki3278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
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Jun 13, 2023 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Thank you Service Dept. for offering me a next day’s cancellation for an oil change for my 2500 Duramax. Also thanks for looking for any additional squirrel nest debris or p More

by bryan.tange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2023

The service department always provides great and timely service service, they also do very good at scheduling appointments. More

by rudedog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (910) 378-0190 so we can assist you further.

January 16, 2023

Derrick always gives us great service. He is patient and courteous and is honest. We really appreciate his work ethic. More

by shrum777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

January 16, 2023

Moore is the only place I trust for service. They are the best! I always recommend Moore Buick! More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

January 16, 2023

They are friendly, personable & know what they are talking about.Also they get me in and out as fast as possible More

by acjarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
January 15, 2023

I was pleased with the service received. I would recommend this dealer to other people. More

by John Fonville
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

John, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

January 13, 2023

Great service, Derrick is always in touch and keeps me updated on all maintenance and service. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

January 11, 2023

Dakota and the service department at Moore Buick always do a fantastic job on all of my vehicles service needs. I wouldn't hesitate to recommend them to all of my family and friends More

by EDWARD.HOKE1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Thanks again for the recommendation, and have an amazing day!

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