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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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January 30, 2023

Great service as usual, they always have quality work done as quickly as possible. Appreciate the hard work that is always given at this dealership. More

by kloggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.

January 30, 2023

The Service Department Maintains Excellent Communication And Delivers Prompt Service, Especially In Emergency Situations , We Do Not Take Our Trucks Anywhere Else. Dakota, In Service Is Always Friendly, Co More

by lauriecastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

The service team was professional, competent and friendly. Derrick kept informed of what was happening with my truck. Jennifer provided me with a courtesy ride to and from my home. She is pleasant a More

by Robmar39
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
January 29, 2023

Wait time with an appointment was too long for routine maintenance and an eighteen-dollar charge to replace wiper blades. I did not pay that do to a less than 5-minute job that I did myself. I disagree w More

by jds163288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
January 27, 2023

Easy to deal with, easy transition from online reservation to in person service. Quick work and quick communication More

by houseofding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2023

They have great customer service and the service department is excellent. Derrick is our go to service person. He takes great care of us. More

by shrum777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
January 25, 2023

This dealership and the people I have been involved with are very good. this is why I have recently purchased my 4th truck from this dealership. I deal more with the parts and service dept. than the other d More

by countryboy_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic - Alex Edwards, service-Dakota
Jun 13, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Dakota was extremely helpful. I was in and out of the service department in no time. I especially like that they even honor coupons from a different company. More

by floresw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
January 19, 2023

I was very please with the service of my vehicle. Brittany was awesome and very helpful More

by thomas.gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
January 18, 2023

As always everyone is pleasant & curtious and willing to do what ever it takes to get your problem resolved.After dealing with Moore I couldn't imagine going any place else More

by acjarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Moore she is outstanding, she will call you and keep you updated through the whole process
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (910) 378-0190 so we can assist you further.

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