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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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February 08, 2023

Quick and fast in and out. I have been going there for years and will continue. More

by kdsmith8071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
February 07, 2023

I have always had a great experience with my sales man and an good experience with service. More

by millertime24.7.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2023

Very polite, punctual, and got the issue taking care of very quickly I would highly recommend them to anyone that is looking a new vehicle More

by hrserodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
February 03, 2023

Although I had only interacted with the service dept, I would at this time recommend the dealership for all Buick/GMC products and service. More

by twv.40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

February 02, 2023

Everything was great from the salesman, Robin to the general manager to the finance manager, and to my service advisor Derrick. I wish I would’ve known about this dealership before I purchase my truck More

by hrserodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2023

They are pleasant to deal with and always professional. I will continue to do business with this dealership and service department. Thanks for the great work. More

by lisaaspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2023

The service department is absolutely amazing. Dakota kept me in the loop of my daughters vehicle. The electrical power steering went out and the part was on back order and Dakota kept me informed More

by skuttjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sink
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2023

Purchased a used vehicle that had a recall! Moore Buick was very quick in getting my vehicle serviced so I could start enjoying my new ride! I’ve been purchasing from Moore for over 20 years! D More

by Loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2023

As always Derrick has my wife's car in and out quickly and repairs taken care of. More

by BIGSEAMUS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 31, 2023

Derrick is a great ambassador for Moore Buick GMC, he is always right on top of things and is very knowledgeable The service waiting area is very comfortable and well stocked for customers needs. Great plac More

by jjzmk5
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

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