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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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September 13, 2024

Great dealership and a great product. I am very pleased with my over all experience. More

by rryan58b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Moore Buick GMC responded

Your satisfaction is our top priority. We're looking forward to your next visit with us!

September 11, 2024

Great service, as always. Addressed both warranty item and personal request. All services performed were explained to me, including processes and costs. Courtesy vehicle ga More

by Bob Palmitier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Chance
Sep 13, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

September 11, 2024

september 10 2024 and i have been to this dealership a few times and everytime i been coming in ,brought items from the parts dept .and the clerks or sales people is very courteous and polite ,dont mind h More

by e.simmons67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Moore Buick GMC responded

Thank you for taking the time to leave a review for us at Moore Buick GMC Truck, INC.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

The staff was very nice. It took a while to get the parts for the sunroof. More

by OSSIE.KEYES39
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

John. Gibson, the service manager and his service team are exceptional. During one experience absolutely I would describe as above and beyond for which I More

by casslanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 10, 2024

The service members are always so courteous. They let me know condition of my car and recommended work. They are never pushy. I always enjoy bringing my car for service to you guys. Special shou More

by Sarah.lachiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Sep 14, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Until the next time we meet, take care!

September 09, 2024

The salesman was very helpful. He remembered I was was looking for a certain truck and when one arrived over a month later, he call me right away. More

by rpennebaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt coxe
Sep 13, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Moore Buick GMC provides outstanding service. I highly recommend them. I would give them ten stars if I could! More

by stephaniecstnd9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Service Dept
Sep 13, 2024 -

Moore Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moore Buick GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Moore GMC always services my truck and is completed while I wait usually without a scheduled appointment. I will continue to go there. Dakota in service is awesome. More

by Pneveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Sep 13, 2024 -

Moore Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moore Buick GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Charles and his team go over and above and offer honest assessments for maintenance work. More

by TASHAHOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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