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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

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March 18, 2023

Fast friendly service and short waiting time. Also a very nice waiting are with coffee. More

by mripley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2023

From Parts to Service I’m treated like a friend. I feel confident my vehicle is receiving the best service More

by Gunnyhighway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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March 14, 2023

Always prompt and efficient service every time we visit. All of our concerns are addressed with a courteous answer. More

by wdjoneshsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
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March 14, 2023

Derrick was great as well as the whole service team, they took very good care of us More

by kristen_monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
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Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Very good personnel and great service. Always enjoy taking my vehicle to them for service. More

by smajret08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
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Jun 13, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Moore Buick GMC has always given me outstanding service. They are the main reason 5 of the last 6 cars have been purchased at Moore. I rate the dealership #1. More

by 4stephaniemidgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

March 13, 2023

The service dept quickly handled my needs and professionally with friendliness took care of my Sierra 2500. They did the work and then let me know it was complete. More

by CVRNC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
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March 13, 2023

Great dealership great salesman the service department is great to deal with for scheduling appointments. Jackie young and Jim Wright are awesome to work with. More

by dannygjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou the salesman and JimWright
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Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2023

great service, delivered on time and completed quickly. I actually drive 35 miles to go to Moore GMC from a town that has a worthless GMC dealership. More

by SRSUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
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Jun 13, 2023 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you're ever in need of more help, please let us know! Thanks again for the recommendation, and have an amazing day!

March 13, 2023

John in parts was Fabulous as always. Service did everything I asked of them and more. More

by SCOTTS7467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rocci
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