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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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March 28, 2023

Great service representative Dakota kept me up to date on the service conducted on my truck. Truck was in and out in a timely manner. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Jun 13, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 27, 2023

The service department was great and helped me get my car fixed using the extended warranty I purchased. My only complaint was the repair was supposed to take 5 hours and it took 3 days. No big deal though, More

by scordova1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 27, 2023

Service here is always great and the wait times are minimal. Got in and out in an hour and the cost was very affordable. Only place I ever go for my car service needs. More

by jake.a.barton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Jake, we are very happy we could provide you with a positive experience! Thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

March 23, 2023

Moore Buick Dealership is super! We have purchased many vehicles from them over the years. They are friendly, courteous and respectful to their customers. They are very knowledgeable More

by jcurtis20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Wildeck, Derrick Black
March 22, 2023

The best service department, mechanic and parts department in Onslow County. The staff puts you first. More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks, Derrick Black
March 21, 2023

Great dealership to purchase a vehicle. The service department had been great until they tried to sell me a cabin filter that was replaced 2 weeks prior by me. The filter they showed me the More

by Gantnelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Gantnelli, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (910) 378-0190 when you have a chance. Thank you, and we look forward to hearing from you.

March 21, 2023

The service Team is Always courteous and prompt when servicing vehicle with updates on status and costs. More

by rdgainus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Rdgainus, thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

March 21, 2023

I never worry about getting my vehicles serviced. Moore Buick GMC has the people and the facility to handle it all. Derrick always takes care of me, Along with his technicians, the job gets done quic More

by EDWARD HAYWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Edward, we're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2023

I got on the web site at 6am dropped my truck off same morning they were done with it pretty quickly. More

by mundane-privy-0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 13, 2023 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2023

They are very polite and quick to work with you. They also help you with any inconveniences you may have and continue to maintain a positive outlook. More

by meganmosely567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt coaxe, Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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