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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

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April 04, 2023

As always they took care of me like family! Great group from the sales floor all the way back to the service/parts department! More

by Jon Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
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Jun 13, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2023

Great customer service in the parts department and service. Thanks to Walter for always getting the parts I need and for service to work around my schedule. Highly recommend Moore Buick GMC sales, ser More

by Renee T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Moore Buick GMC responded

Renee, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Very professional and helpful. The appointment was scheduled for a particular time and i in and out at reasonable time. More

by CORNELLHARDISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
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Jun 13, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2023

I always have my vehicle services at Moore Buick-GMC. I always receive excellent service. More

by felecialovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
April 03, 2023

I was impressed with Dakota. She helped this customer with the purchase of wheel lug nut locks and found my GM Loyalty Customer number. More

by WSKOVJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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March 31, 2023

Every time I take my vehicles for service, Derrick is a always professional and answers all and every question. More

by badmonkey1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2023

I had a great experience with Moore Buick of Jacksonville, Dakota helped point me in the right direction, great teamwork💯 More

by kelvinmosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2023

Customer service is outstanding. Honest, efficient and prompt. I appreciated the way that RJ took the time to personally call me and keep me informed about the service needed on my More

by CAROLYN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota and special Harry, the driver:)
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Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 29, 2023

I have always had an awesome experience when I have my vehicles service at Moore Buick GMC. Dakota is always able to answer any question I may have and really cares about the customer. I don't know why More

by 2149usmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

Always fast and courteous. Professional. Only place I take my truck. Thank you very much More

by thedubfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

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