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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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April 18, 2023

One service department that I do not dread going to. The staff is great to work with. More

by justin.y.leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Jun 13, 2023 -

Moore Buick GMC responded

Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2023

This establishment has great customer service and the attention to detail by the employees made you fill that your vehicle was in good hands. More

by Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Curtis, we are so happy to read such a great review about Moore Buick GMC Truck, INC.! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.

Jun 13, 2023 -

Curtis responded

You are absolutely welcome and I was well pleased.

April 17, 2023

Truck was serviced in Aug of last year because of unusual tire wear, $2600 later, front end aligned, tie rod ends, 2 new tires. Returned last week because of same issue. Truck was dropped off and after techn More

by jbrian.plyler
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dakota
Jun 13, 2023 -

Moore Buick GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

April 17, 2023

Great service from Dakota Johnson. My truck was in and out in a timely manner. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Jun 13, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

Service was great fast and efficient. They were able to take care of problem quickly! More

by RHONDADUDLEY1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2023

I was satisfied with the work but had to ask about the condition of my tie rods and tires and they did a two wheel alignment and were supposed to do a four wheel according to the flyer that i got More

by gtburton025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 16, 2023

Vehicle was inducted at scheduled time and service promptly completed. Service tech kept me informed of status and cleared their recommended additional service with me before taking action. More

by tom.g.barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2023

Always easy to deal with, accommodating, professional, cannot say enough good things about Moore Buick GMC. More

by djones60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hines, Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

April 12, 2023

Service was quick, friendly staff always a pleasure to do business with Moore Buick. Thank you. More

by scottep10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
Jun 13, 2023 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

Dakota was very helpful, curtieous and followed through. They got me into a loaner vehicle quickly. More

by K_HORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Jun 13, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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