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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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May 12, 2023

We are long time customers. We buy our vehicles there, drive then as long as possible, keeping them maintained there. The services Dept is the prime reason we purchase our cars More

by lauraprince99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks-we love her!
Jun 13, 2023 -

Moore Buick GMC responded

We really appreciate your feedback! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

May 11, 2023

I'm 86 and I have difficulty remembering names of service staff. I will say, however, that the staff in your repair section with whom I have encountered are ALL very pleasant and helpful. My appointment wa More

by 2and4panache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
May 11, 2023 -

2and4panache responded

The staff in your repair section with whom I encountered are ALL very pleasant and helpful. My appointment was a good experience and my wait in your lobby was comfortable...coffee was good, too! Thank you for asking.

Jun 13, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 11, 2023

Moore Buick GMC in Jacksonville North Carolina serviced my SUV and I am very satisfied with their overall service. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
Jun 13, 2023 -

Moore Buick GMC responded

Tony, your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 09, 2023

Everyone is always knowledgeable and very nice when I bring my vehicle. They complete your service in a timely manner and never pressure you into getting something that you didn’t initially come for. I w More

by lugo.rach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Anthony Rocci
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 09, 2023

The driver was very prompt, professional, and courteous. The waiting area, and restroom was clean. More

by TINATWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 09, 2023

Since I move to Jacksonville 35 years ago, I have bought all my cars there. My late husband also bought a car there. Mr. Williamson has always treated me like I was someone special and now his son Charles More

by Algebralady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
Jun 13, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2023

My car would not start so I called for service. Service department made arrangements for towing and replacement of battery. More

by homequilter47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota and Destiny
Jun 13, 2023 -

Moore Buick GMC responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 08, 2023

This is dealership is the best! !! Dakota always takes great care of me. She listens to me and makes sure my vehicle is taken care of when I leave. I will not take my vehicle to an More

by Pnorman82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 08, 2023

Dakota checked me in as soon as I arrived. My car was ready in 30 min and I was able to use my reward points toward the bill. Online scheduling was easy too. Keep up the good work. More

by 303gsleinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

May 08, 2023

I am very happy with the job and service that was offered. I will continue to work with yall again More

by mike021212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

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