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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

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May 22, 2023

Everyone is friendly, helpful, knowledgeable. They always treat me good! Dakota was great! She is asset to your business! More

by kevinscmrinc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2023

Was very attentative and understood my problem. He worked to get me in and out as quickly as possible. More

by waitman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
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Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 18, 2023

I was sent coupons from you for oil change and tire rotation for a certain price, but when work was done I was give a bill of $30 more than offer.. Seemed unfair.. Dont think I will be back.... More

by ncharleyrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Bryant
Report | Print
Jun 14, 2023 -

Moore Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

May 17, 2023

Very friendly and professional. Never have to wait very long for vehicle service. Excellent customer service from every department. More

by Brenda Lilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Moore Buick GMC responded

Brenda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2023

I had a great experience at Moore Buick! Everyone is friendly and helpful. Very happy to do business with them! More

by kevinscmrinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2023

Derrick was an awesome guy and helped me with all my needs. He explained everything to me and I’m patiently waiting for my call back when my parts come in. I would definitely recommend Moore service dep More

by DSCOBRA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Thanks again for the recommendation, and have an amazing day!

May 13, 2023

The employees here always go above and beyond. They make everything happen in a timely manner and continuously keep you updated on anything they’re handling for you at the time. I have never had a More

by shelbylynn1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
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May 13, 2023

Service was efficient and they took care of the needs of my car. Friendly and polite. More

by missmc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize the woman in the service department that helped me. She was very helpful.
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Jun 13, 2023 -

Moore Buick GMC responded

We really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 13, 2023

Great customer service and friendly, experienced staff. They were very helpful and made this a very satisfactory experience. More

by Dhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sink
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Jun 13, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

Jun 13, 2023 -

Dhorne responded

I am a very happy satisfied customer of yours. Dakota was a great help this time.

May 12, 2023

As usual, service was provided in a professional & prompt manner. Thanks to your service team. More

by fdnancyhall
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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