Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

Sort by
May 26, 2023

Prompt and speedy check in and service. Nice waiting area, with coffee and water. Thanks for everything! More

by brown021614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant, Anthony Rocci
Report | Print
May 24, 2023

Efficient and always professional . Waiting area clean and comfortable. Whole process was done with ease. More

by wreid5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2023

Whenever i go there. I always get professional service in a reasonable time. Great people More

by bernardmreee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2023

Services did a fine job when I showed up in person. However, your phone system and process seems to be a little lacking. There seems to be a disconnect between the departments. Very frustrating to call More

by jessenw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 23, 2023

Always great service! I really appreciated the quick, responsive attention. Thank you to this great service Dept. More

by lauraprince99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady at last desk. Also, Dakota, who checked me out although she had been on her way out.
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

The service writer is always helpful. I refer everyone to this place, especially to uncle Ted who takes care of everyone. More

by golfnut28445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Azam, Anthony Rocci
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you have any further questions, please give us a call. We're always happy to help!

May 23, 2023

Always greeted and checked in even if I am sometimes a little earlier than appointment time...Service performed that has been requested..Derrick always keeps me informed of progress..and I have never yet More

by Catton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

Catton, we're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

Derrick always takes great care of me. Great representative of the Moore dealership. Moore Buick GMC has great people and a very clean facility. More

by jjzmk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2023

The service team has been great to work with. Keeps me in the loop of what's going on while my vehicle is being worked on. More

by M.HELGEN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota , Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2023

Absolute amazing service everytime. Derrick Black is my advisor and as always answered questions. I got there a bit early and as always got me in and out very quickly, hats off to him a More

by naimmohammed1991
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. We are always more than happy to assist you if anything else comes up. Take care!

1
...
55
56
57
...
147