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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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May 31, 2023

As usual, Moore Buick is the best. Very honest and knowledgeable. My car is always well taken care of there. More

by jplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2023

Very pleased with the service and knowledge of the Service Department. My service was done perfectly and quickly. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
Jun 13, 2023 -

Moore Buick GMC responded

George, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2023

I drive 35 miles from a town that has a GMC dealer to get to Moore GMC and Gerald Hines. They are both the most trustworthy and caring I've ever experienced. More

by SRSUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Excellent service as always In and out on time Quality service and attitude of service personnel always make a service visit a pleasure More

by barkerrandy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 29, 2023

The service is always great. I always get my car serviced there, but $70 for an oil change seems a little steep. More

by ONUFAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 29, 2023

My visit was great today with the service department. They gave me quality service as always. More

by Terrain2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
May 29, 2023

Excellent service, travel a great distance to do busy with Moore, as well as to have service preformed. There’s a reason, we are treated like family, and not just another customer. Dakota is very p More

by brhodes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 13, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 29, 2023

I went in for a recall and was going to wait while the work was done. If I was there for 20minutes that was a lot. They were very quick and of course the lounge area is always nice and comfortable. I was More

by jckw4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

I had some new rims put on my Escalade and had a little issue with the tires when I went on vacation. The ride was a little rough and it was triggering advisories to appear from the car’s computer. I calle More

by gphoward6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 13, 2023 -

Moore Buick GMC responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day

May 28, 2023

I was surprised and very impressed with the fast service especially during the lunch hour period. More

by rmac6058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service receptionist girl was also great. She not in these pictures., Derrick Black, Brittany Bryant
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