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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

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June 08, 2023

My hub cap was broken in my front passenger side wheel. They cost 50$ a piece. More

by sartain.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 07, 2023

Very efficient check in. We were given updates regularly. They provided covers to prevent any dirt transfer More

by kingfinz1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

June 07, 2023

The Inspection was done thoroughly and each employee I dealt with was cordial and pleasant. I was assisted by Mr. Derrick Black. Mr. Gerald Hines set up my appointment. More

by ldetector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 07, 2023

Wonderful staff and experience! I feel like they genuinely care and are very helpful and accommodating. I used to dread taking my car to the shop (and would delay as long as possibl More

by jillian.schuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 07, 2023

Always great service and very friendly. Nice waiting area. Very quick appt times. Super friendly staff. More

by nelson.craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

June 07, 2023

We have been customers at Moore Buick GMC for 40 years. We value their business knowledge and courteous service they provide in a friendly caring way. More

by wdjoneshsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

June 07, 2023

Outstanding customer service from Derrick. Always helpful Very accommodating with our schedules. Minimal wait time while waiting for repairs More

by ADNAWRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jun 15, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

June 01, 2023

Great customer service, very helpful and friendly staff. I would recommend others to utilize Moore Buick GMC service department. Thank you for your assistance and professionalism. More

by hilldennisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant and Emily, Derrick Black, Brittany Bryant
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June 01, 2023

They always do an excellent job at Moore GMC. I am always impressed by how courteous service people are. More

by timothy.e.girard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
Jun 13, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 01, 2023

Moore Buick is Professional and accommodating as always. They do the best work. Great service department. More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Report | Print
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