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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews

1,462 Reviews of Moore Buick GMC - Service Center

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July 02, 2023

What a Service /Sales Dept. Dakota and Derrick are the best. My vehicle had an extended stay and Dakota called me or texted daily with updates. Could not ask for better servic More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks Five Stars, Walter Cordero Five Stars, Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2023

Quick service, service person was awesome. Very friendly with a smile. Diamond in the rough. More

by mrcfo545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
Sep 29, 2023 -

Moore Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

Outstanding service as always by Dakota at Moore Buick GMC. Thank you for your professionalism! More

by LOBOGA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Jul 05, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 29, 2023

Always very informative and willing to help. Customer Service is outstanding. Dakota is very friendly and lets us know everytime the status on our vehicles and keeps us in the loop with anything More

by aimee.gendrich.realtor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

June 29, 2023

They don’t just sell to you they also want to keep you as a customer for Life. More

by bigeyes91
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota
Jul 05, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

June 26, 2023

Excellent customer service! I'm a lifetime loyal customer. I do not trust my service needs to anyone else. More

by hktodd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Jun 30, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

I love taking my vehicle here for service. They are friendly, fast and I never worry. They always fit me in quickly and keep me updated. Excellent customer service. Wouldn't go anywhere el More

by KENDALSELLS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Jun 30, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

Dakota Johnson is always courteous and professional. Truck was in and out of service in a timely manner. More

by john_thrash
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Jun 30, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

The service department is the best that I have ever worked with. The staff are top notch and are always kind. More

by justin.y.leonard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Jun 28, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Pleasant and courteous to deal with. Knowledge technicians and sales staff. Competitive pricing for services, parts and products. Clean, comfortable, and well maintained facility. More

by ladeanelittle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Jun 28, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

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