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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,462 Reviews
Call Service Center (910) 455-1414

1,462 Reviews of Moore Buick GMC - Service Center

Sort by
July 27, 2023

Showed up at my scheduled time, service was fast, courteous and was able to relax. More

by protocall85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Aug 03, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

July 26, 2023

This is the best place to go for car service. Always friendly and honest. Thank you again for excellent service More

by Sensei.brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jul 30, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 26, 2023

After a minor communication problem, Emily stepped up to correct the issue and completed the task in an efficient manner while being very courteous. More

by JOHN_DAWN_HARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance
Report | Print
Jul 30, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

July 26, 2023

Derrick was very attentive and knowledgeable with the issues I was having. The issues were fixed in a timely manner and with care. More

by emilioflores78
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Jul 30, 2023 -

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

July 25, 2023

Honest and attentive. Very pleased with my overall interaction with sales and service. Expectations met. More

by jason.e.poe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Jul 28, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 25, 2023

As usual, the service I received was superb. Derrick Black always takes the time to explain all the issues and recommended solutions. Will always have my service done at Moore Buick GMC. More

by tom_punda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
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Jul 28, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 24, 2023

Vehicle had a shift cable issue. .. was fixed right away in very minimal time.. they took the time to explain what was wrong.. very good service and very friendly. More

by ironhawk762
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember... it was a female employee
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Sep 29, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Derrick always makes sure to communicate everything clearly and is always a friendly person to interact with. More

by Jordanmasters18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Report | Print
Sep 29, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2023

Going to Moore Buick, is like going to a family reunion, a place where the staff know you by your first name and really care about your needs. More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks Five Stars, Walter Cordero Five Stars, Derrick Black
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Jul 27, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

July 19, 2023

I was treated as if GMC warranty maintenance was a favor. My truck is still running bad and is exactly the way it was prior to leaving it at Moore for repair. What a joke! More

by Victor Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Black
Report | Print
Jul 27, 2023 -

Moore Buick GMC responded

Victor, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

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