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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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August 14, 2023

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by KENNETH.DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

August 14, 2023

I was very unhappy with the representatives lack of knowledge and nonchalant demeanor. His attitude while communicating was very unprofessional, his explanation to my questions concerning the service o More

by richard.a.ryan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Black, Brittany Bryant
Sep 29, 2023 -

Moore Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 10, 2023

Always a pleasure to visit this business. Very caring service department and mechanics. Would not go anywhere else. More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks Five Stars, Walter Cordero Five Stars, Derrick Black
Aug 15, 2023 -

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Worked with Steve and Fred and they were both wonderful to work with. I was just buying a used car to add to the fleet and was treated as though I'd bought the most expensive car on the lot. Very speedy an More

by dtda94
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

as always, Moore Buick GMC came thru for my Car. They had to order the part and install it. No worries here at this Dealership. More

by OLDSALT941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance
Aug 12, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2023

There were some delays in getting my Yukon fixed but they took care of me and kept me informed. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Aug 12, 2023 -

Moore Buick GMC responded

Mike, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2023

I rely on this dealership to take good care of my vehicle. They haven't let me down in over a decade. More

by RSCOTT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Aug 11, 2023 -

Moore Buick GMC responded

Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

August 05, 2023

service was good. Alex is a great mechanic and Dakota is good service, both need 4 or 5 stars. More

by countryboy_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic - Alex Edwards, service-Dakota
Aug 10, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We look forward to your next visit! Take care!

August 05, 2023

They were very polite and kind. They explained all tasks performed. Great team GMC thanks More

by joevichill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Aug 14, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Great people nice place very clean very fast very efficient on time answers all questions More

by cksmallwood9188
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Aug 14, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

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