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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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August 30, 2023

The Service department at Moore Buick is always professional and provides outstanding customer experiences. I always leave happy. More

by CHRIS.A.NIPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Sep 04, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2023

Was so awesome visit. I tried to book online but the nearest appointment was 5 days away. I just show up and ask Dakota when can I get a sooner appointment. She said now. More

by oteyge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Sep 03, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2023

The staff at Moore Buick are friendly and knowledgeable. (Derrick Black) kept me updated on the status of my vehicle. I recommend this dealership to anyone looking for great, friendly service. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Washington, Derrick Black
Aug 30, 2023 -

Moore Buick GMC responded

Tony, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 25, 2023

Derrick always provides great service. The whole staff at Moore are friendly and efficient. I recommend Moore and Derrick in particular to anyone. More

by BIGSEAMUS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Aug 30, 2023 -

Moore Buick GMC responded

Thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2023

My service provider was very knowledgeable. She explained everything to me. In past we had under rated services. But the service department has come a long way. More

by james.riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Aug 30, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2023

Great customer service! Always a pleasure dealing with representatives. The waiting room is comfortable and great to wait in for quick services. More

by mbrandowusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota (service department)
Aug 29, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2023

On my last service, Dakota Sinks was my service provider. While dropping off my vehicle we had a discussion about the service I had requested. When I mentioned the alignment, she asked if it was pulling le More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks Five Stars, Walter Cordero Five Stars, Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2023

Derrick and the service staff put the " S " in service. They are very courteous and professional and the work is done on time ! More

by EDWARD HAYWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Aug 26, 2023 -

Moore Buick GMC responded

Edward, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2023

I bring both my vehicles to Moore Buick GMC for all their service, because i know i can trust them to do what is needed, do it professionally, and do it on time at a good value ! More

by EDWARD HAYWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Aug 26, 2023 -

Moore Buick GMC responded

Edward, we are so happy to read such a great review about Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything we can do for you.

Aug 26, 2023 -

EDWARD HAYWARD responded

Moore Buick GMC has been there in the past, they will always be there in the future providing excellent deals on new and used cars and trucks, and providing great and friendly service at affordable prices !

Sep 29, 2023 -

EDWARD HAYWARD responded

Thank you all for your continued efforts in doing day to day business and the CARE you show your customers !

August 17, 2023

Service was done in a timely manner and everyone was very polite and helpful with everything. More

by scott.bishop888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Aug 22, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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