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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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September 12, 2023

Friendly, professional and courteous. Explanations were easy to understand and very helpful and knowledgeable on their products. More

by d.s.hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Moore Buick GMC responded

Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 11, 2023

The service center (Derrick) has/have been absolute amazing. Never any issues, super nice and all questions answered! More

by katie.poutre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 16, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Here at Moore Buick GMC Truck, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (910) 378-0190 to discuss ways we can better serve you in the future.

September 11, 2023

Great service assistance from Dakota Johnson. I was updated throughout the entire process of the work being don on my truck. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Sep 16, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2023

Always professional and respectful! I have never felt as if I was being taken advantage of. Please send coupons! :-) More

by smithsandra8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 16, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2023

Brought my 2010 Camaro in for routine oil change . And check my driver door and ac . Just to check and get estimates. They broke something on my ac charged my ac . I never authorize them to fix anythi More

by KOGIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Sep 12, 2023 -

Moore Buick GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 07, 2023

Customer service is wonderfull at the Service department and Parts department. I would highly recommend having your vehicle inspected and serviced with Moore Buick GMC. More

by hilldennisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 10, 2023 -

Moore Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moore Buick GMC Truck, INC. Thanks for the recommendation, and have an amazing day!

September 05, 2023

Always enjoy dealing with Dakota over in service. She’s such a pleasure to work with! More

by brenbest1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2023

Great service will return when we decide to buy another car. Explained everything on the car to my wife. More

by forsberg.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Edney, Brittany Bryant
Sep 08, 2023 -

Moore Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moore Buick GMC Truck, INC. Thank you so much for your feedback! We hope you have a great day!

September 02, 2023

Always very efficient, professional, punctual, fast, and reliable! Thank you again for all you do! More

by PTTEDLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance, John Gibson
Sep 08, 2023 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 30, 2023

Great service as usual, great people who care. I drive 35 miles from my home town which does have a GMC dealer to buy from Moore GMC. More

by SRSUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
Sep 04, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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