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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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September 27, 2023

Excellent personalized service with the utmost of professionalism. A great service experience. Emily was outstanding!! She went out of her way to insure my complete satisfaction and she surpassed any More

by JSCOTT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Sep 30, 2023 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 26, 2023

SERVICE WAS PROMPT AND NOT A LONG WAIT TIME. ...TECHICIANS AT THE PULL IN WERE COURTOUS AND EFFICIENT... More

by audreyrumbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMILY
Sep 28, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2023

Everyone is very nice , knows what they are doing and, knows how treat people! Thank for your help! More

by kevinscmrinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Sep 28, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2023

My experience was excellent. The service rep not sure if it was Emily or not but she's great! She goes the extra mile to help customers with giving you an attitude or ignoring yo More

by rmac6058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
Sep 27, 2023 -

Moore Buick GMC responded

Thanks for your praise and kind comments about our team. We hope to see you soon!

September 25, 2023

Service department was excellent. Kept me posted every step of the way. Thanks so much! More

by lynnell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Sep 27, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2023

I stopped by after work to schedule the first service for my new baby diesel, as usual I went to my favorite Service Rep Dakota, she said they are a couple weeks out for a loaner, then she said they could do More

by 2149usmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2023

I trust Moore Buick with my Subaru Outback. I have been using them for several years. More

by Vicsxtrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks, Derrick Black, Brittany Bryant
Sep 28, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

As always, Dakota and the team in the Moore Service Department exceed my expectations! I always have a great experience at Moore! I really appreciate the way the team jumps in to help each other and ge More

by Vancemurphyrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks, Derrick Black
Sep 25, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

September 21, 2023

He has great customer service and helped me with all the issues I was having with my vehicle on top of the oil change. More

by mary739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 25, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

Dakota Sinks was great again, got the problem corrected in minimum amount of time, Thanks. More

by chowpug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Sep 24, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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