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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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October 19, 2023

Great service from all the staff. The service the TECHNICIAN was able to do was very good . The waiting room was good. More

by fmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 21, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2023

Always excellent service! Not only was my scheduled repair completed, but I could tell the rest of my car had been checked over as well. More

by 2017LaCrosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 20, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2023

Derrick is the best. A great ambassador for Moore. He is very engaging and knowledgeable. More

by jjzmk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 20, 2023 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you'd be willing to provide more feedback, please reach out to us at (910) 378-0190 so we can assist you further.

October 18, 2023

Great customer service. Listens to what you tell them about your car, and let's you know what they have done. More

by DANNY91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks, Derrick Black, Brittany Bryant, Anthony Rocci
Oct 21, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 21, 2023 -

DANNY91 responded

Thank you for your wonderful customer service! You don't get that everywhere!

October 17, 2023

I only take my truck to Moore for service since I bought it there. They are great people to work with and have always given me good advice. I will continue to deal with them because they treat people with r More

by quiltergirl1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Oct 20, 2023 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!

October 17, 2023

We enjoy the great service we always get at Moore. We have been with the Moore family for over 40 years. More

by JWRIGHT80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2023

We've bought our last six cars from Moore, great company to work with and the service department is second to none. More

by anthonyf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 19, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 16, 2023

Derrick is a very valuable employee! He was polite, communicative and was even waiting for me when I pulled up to get my car! I recommend him to all my friends and family! More

by heatherdeptola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 19, 2023 -

Moore Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 16, 2023

Pleasure to work with every time. Pleasure doing business with them. Dakota does a great job More

by seinnor70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Oct 19, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

October 15, 2023

we have been dealing with Moore Buick for about 20 years, No problems with any of the departments. Dekato is great in the service department . More

by joycecarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakato and Gerald Hines
Oct 17, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

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