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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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October 24, 2023

Easy to make appointment. Staff was helpful. Staff was friendly. Work was done efficiently. Work was a done in a timely fashion. More

by edwardseely8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Oct 25, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2023

Jennipher was very friendly and helpful. I needed a shuttle ride to work and didn't have to wait at all. I received a text when my vehicle was ready to pick up which was extremely helpful. I More

by lketchum77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Oct 28, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2023

I bought my new truck from Moores Buick GMC and they gave me more than the value of my trade in. I really feel that they worked with me and now I am still receiving great customer service from their se More

by joliusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Oct 28, 2023 -

Moore Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moore Buick GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

Ted Azam was fantastic and the whole Moore Buick GMC purchase experience was great! thank you More

by bennytogood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Moore Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

This is the best service center in Onslow County. The staff is so knowledgeable and cares about you not only as a customer but as a person as well. During this last visit, I was unable to find the More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks, Derrick Black
Oct 25, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2023

Great service Derrick is great also. if I had to rate them both I would give them both a ten More

by ANEWKIRK44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 25, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2023

The service department staff at Moore Buick GMC were all very helpful with the repair of my SUV. Everyone there was courteous and informative with my vehicle issue and repair. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Simms and Emily, Derrick Black
Oct 23, 2023 -

Moore Buick GMC responded

Thanks Tony! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2023

Excellent customer care and speedy service. Feels like family and always willing to help with any silly questions I might have More

by jlwright9208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Oct 23, 2023 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2023

The sales and service department is very helpful and Friendly. I am or have gotten great information every time I’m in service. I get oil changes every 3/4 months More

by james.riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quan in sales
Oct 23, 2023 -

Moore Buick GMC responded

James, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2023

See last review …………………. okay okay okay okay okay this minimum is going to influence rating More

by dohert58
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 23, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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