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1,463 Reviews of Moore Buick GMC - Service Center
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November 15, 2023
Had a wonderful experience dealing with the actual purchase of my car. I bought a 2019 Tahoe and I’m very pleased with it, this dealership had to be the fastest dealership I’ve ever dealt with most of purchase of my car. I bought a 2019 Tahoe and I’m very pleased with it, this dealership had to be the fastest dealership I’ve ever dealt with most of the times you’re there for hours I was in and out of there, no lie, under an hour and a half. Now as for the service department, they leave a lot to be desired. I bought my car in the next day to have the alignment corrected and I got there at 9 o’clock. My car was still sitting there at 11:30 and had not been touched. Service department told me that the guy who was originally working on it got pulled to another job, I call xxxxxxxx!! I also wanted a car wash that was owed to me from the day of purchase because it was raining and my car didn’t get detailed. Needless to say we got the alignment done & I took the car and washed it myself and as far as the service department I will never return, I will find a Chevy dealership in Wilmington or Charlotte and I will deal with them as far as service and warranty work. There’s nothing more in this life I hate than being made to wait and on top of it being lied to. Two strikes you’re out. More
by jimlpn67
Verified Customer
November 14, 2023
Derrick and Dakota kept my wife and I informed throughout the entire process and this speaks volume about not only the dealership, but the employees who go above and beyond in regards to customer service. T the entire process and this speaks volume about not only the dealership, but the employees who go above and beyond in regards to customer service. They are not just acquaintances but true friends. More
by BRIAN_BAILEY
Employees Worked With
Other Employees :
Dakota Sinks Five Stars, Derrick Black
November 13, 2023
Always a pleasurable experience a Moore Buick GMC. Service department and parts department are superb with great customer service. Service department and parts department are superb with great customer service. More
by hilldennisp
November 10, 2023
Service was thorough, quick and easy. Ted, whom I bought all our vehicles from for years, is always fun to talk to. Our family has been buying from MB for probably 40+ years. Ted, whom I bought all our vehicles from for years, is always fun to talk to. Our family has been buying from MB for probably 40+ years. More
by TP
November 10, 2023
Great customer service! They answer all my questions. They keep my car in great shape. I drive a lot and I don’t worry because I know they take care of my car. They take me They answer all my questions. They keep my car in great shape. I drive a lot and I don’t worry because I know they take care of my car. They take me to work and pick me up when my car is being serviced. More
by diannephipps1
November 10, 2023
Best car dealer I have ever dealt with and I have bought about 16 cars over my lifetime about 16 cars over my lifetime More
by Steven_barilich
Employees Worked With
November 08, 2023
As usual, an excellent and a totally friendly experience. Ted Azam is the reason I make the drive from Emerald Isle. I am always grateful that Moore Buick, GMC is there for us. I trust them to give me th Ted Azam is the reason I make the drive from Emerald Isle. I am always grateful that Moore Buick, GMC is there for us. I trust them to give me the best price and the best service available! My next purchase will be at Moore Buick, GMC. More
by Jhgherardini
