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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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December 16, 2023

Dakota was awesome. Quick oil change and tire rotation, less than an hour. Friendly staff. More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks Five Stars
Dec 19, 2023 -

Moore Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 16, 2023

Brought our 2017 Acadia in for Oil Change and Tire rotation. Everything was performed as expected, except that the two valve steam caps were not reinstalled on the passenger's side. More

by MIKEHUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Dec 19, 2023 -

Moore Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 15, 2023

I find the dealership to be ready to service my truck any time i Need it to. The people are frindly and helpful. More

by bhouston23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

December 14, 2023

Didn’t address problem made excuses im 62years old know quite alot about mechanical problems truck is surging with cruise set on 70 trying to tell me it’s switching from 8 cylinder to 4 but if it’s doing t More

by longhenry1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember names and don’t care
Dec 18, 2023 -

Moore Buick GMC responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 11, 2023

Great service from Dakota Johnson. Truck was in and out in a timely manner and I was kept informed the entire time. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Dec 15, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2023

Walked in and was helped immediately, very professional, was diagnosed and fixed by the same afternoon More

by ORIGINAL_DUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Dec 12, 2023 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2023

I always love the service I get at Moore and from the service team, especially from Dakota Sinks! She does a fantastic job of taking care of me and my truck. She communicates very well and is clear about More

by Vancemurphyrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Dec 10, 2023 -

Moore Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

The entire team at Moore Buick is phenomenal. When people tell horror stories of dealerships, Moore Buick is none of those stories. I have never had a poor interaction with any member of Team Moo More

by Aaron Avila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota , Derrick Black, Brittany Bryant, Anthony Rocci
Dec 10, 2023 -

Moore Buick GMC responded

Aaron, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Enjoyed working with my sales rep, Robin. He went out of his way to help. More

by tanyaely79
Recommend Dealer
Yes
Employees Worked With
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

December 08, 2023

I appreciate all the people who take care of my GMC truck and me while my truck is at Moore’s. Thank you More

by smajret08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota, Duncan Stephens
Dec 12, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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