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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews

1,463 Reviews of Moore Buick GMC - Service Center

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October 11, 2024

Always great service and great people. Emily did a great job keeping me informed and Jennipher was a pleasant to talk too. More

by Tugboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
Oct 19, 2024 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! Thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

October 10, 2024

I paid for the installation of the front license plate and it was not installed. The right front spring was not installed properly by GMC. The repair was accomplished by a local Chevy Dealer. More

by pnangano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Moore Buick GMC responded

We are disappointed to learn of your experience here at Moore Buick GMC Truck, INC., but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (910) 455-1414 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 10, 2024

Dakota is friendly and efficient. The service was fast. The work was done professionally and results effectively communicated. More

by edwardseely8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Oct 13, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Great customer service. Friendly employees. Easy to schedule an appointment. Waiting room nice and clean. More

by BCORDERO41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily. Walter
Oct 13, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

Always an awesome experience scheduling and taking my truck in for service at Moore Buick GMC. Calling or using the online appointment request I like how easy it is. Emily is an awesome Advisor always ke More

by rd_cortez88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance, Scott Winfield
Oct 13, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

October 08, 2024

Great experience as always. Dakota is a pleasure to work with. She always keeps me informed. More

by troymck68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Oct 13, 2024 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 07, 2024

Very courteous employee. Emily was right in the know about how long my car would take for an oil change & state inspection. Had no problems. !! Happy customer More

by tobytc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Stearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

October 07, 2024

Great dealership for all my vehicle needs. The staff is great in the service department. More

by Terrain2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Chance
Oct 13, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 06, 2024

Very friendly upon my early arrival, the service was completed in a very timely manner. More

by KBAUGH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Oct 12, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2024

When I bought my used Didge 1500 custom pickup there wasn't time to get it detailed and the following week my schedule just didn't allow for me to get it in. I was working with my sales rep Robin Knapp More

by kmurray910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.